
Software Engineering Manager
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Job overview
Yext is seeking an engineering manager for its Knowledge Graph team, which builds systems for turning customer information into a connected source of truth. The manager will lead engineers, partner with Product and Engineering leadership, and guide technical direction and delivery. The role is based in Yext’s Chelsea office in Manhattan and expects employees to work in person at least three days per week.
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Full job description
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery - across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visityext.com. At Yext, Product Engineering builds and evolves the technology behind our products and services. We're looking for engineering managers who want to lead strong teams, solve meaningful technical problems, and help shape what we build next.We work in an agile environment with two-week sprints and regular demos that keep teams aligned and give engineers clear visibility into the impact of their work. As an engineering manager, you'll partner closely with Product and Engineering leaders to set direction, turn broader priorities into actionable plans, and create an environment where engineers can do their best work and continue to grow.We are looking for an engineering manager to join the Knowledge Graph team, which builds and maintains the systems that turn customer information into a connected, usable source of truth. The team develops the core infrastructure, APIs, and workflows that help brands model, manage, and connect their knowledge across products and experiences.The work involves challenging engineering problems, including representing complex real-world entities, processing large volumes of changing data, building reliable distributed systems, and creating interfaces that allow other teams to build confidently on top of the graph. This is an opportunity for engineers who enjoy foundational technology, thoughtful data modeling and system design, and seeing their work enable a wide range of customer experiences.This role is based in our New York City office in the Chelsea neighborhood of Manhattan, where in-person collaboration plays an important part in how our teams work, learn, and build relationships. We're looking for people who genuinely value that environment and are comfortable coming into the office at least three days per week. At the same time, we don't prescribe specific in-office days and want employees to have the flexibility to handle personal needs without disrupting their work or team collaboration.What You'll Do * Lead and develop a team of software engineers, providing regular coaching, actionable feedback, and support for their career growth * Partner with Product and Engineering leadership to translate product priorities and longer-term goals into clear, achievable plans for the team * Own the team's execution and delivery, establishing priorities, breaking larger initiatives into manageable work, and maintaining a sustainable development cadence * Create clarity for the team by resolving ambiguity, removing blockers, managing competing priorities, and protecting engineers from unnecessary organizational churn and distractions * Maintain a strong technical understanding of the team's systems and provide guidance on architecture, design, implementation, and technical tradeoffs * Foster a high bar for engineering quality through thoughtful design discussions, code reviews, testing, operational readiness, and continuous improvement * Ensure the team is prepared to respond effectively to production incidents, providing leadership and coordination during incidents and driving meaningful follow-up afterward * Build an environment where engineers take ownership, collaborate effectively, learn from one another, and feel comfortable raising concerns and challe
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