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Front Office Clerical Staff

SUNY Upstate Medical University

Syracuse, NYJob$18.5–28.36/hrSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$18.5–28.36/hr
Location
Syracuse, NY
Work Authorization
Not specified

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Job overview

The role involves answering phones, checking out and scheduling patients, collecting co‑pays, triaging calls, and using EPIC EMR to process paperwork while delivering excellent customer service.

Skills & qualifications

RequiredNice to have

Skills

Epic EmrCustomer ServiceComputer LiterateInsurance Knowledge

Qualifications

High School or EquivalentTwo Years Directly Related Medical Secretary or Office Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance
Paid Time Off

Full job description

Job Summary: Primary responsibilities are answering phones, checking-out patients, scheduling patients, collect co-pays and triaging patient phone calls. Proficient in utilizing EPIC EMR for patient check out, scheduling, scanning documents and ensures that patients have been given necessary paperwork at time of check out. Broad knowledge of all insurance carriers, computer literate, self-starter. Excellent customer service skills required.

Minimum Qualifications:

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Work Days:

Monday - Friday 8:00 am - 4:30 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3: $18.50 - $28.36

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management

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