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Medical Office Assistant - OBGYN Office

SUNY Upstate Medical University

Syracuse, NYFull-time$21.5–27/hrSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$21.5–27/hr
Location
Syracuse, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Upstate Community OBGYN and Midwifery seeks a patient‑centered, compassionate Medical Office Assistant to manage front‑desk operations, handle calls, schedule appointments, and perform clerical tasks while supporting the OB/GYN practice.

Skills & qualifications

RequiredNice to have

Skills

Patient GreetingPhone HandlingAppointment SchedulingCheck‑in/Check‑OutClerical DutiesScanningFaxingMail ProcessingRecord ManagementHIPAA ComplianceMedical TerminologyInsurance KnowledgeEpic

Qualifications

High School Degree or EquivalentOne Year Office Experience in Medical SettingEpic ExperienceEducation or Training in Formal Office ProceduresBasic Medical Terminology KnowledgeKnowledge of Insurance Policies and Terminology

Benefits

Paid Time Off

Full job description

Medical Office Assistant (MOA) – OB/GYN Team

Upstate Community OBGYN and Midwifery is seeking a patient-centered, compassionate, dependable, and team oriented Medical Office Assistant to join our OB/GYN team.

In this role, you’ll be responsible for handling all front desk operations including answering phones, scheduling appointments, check-in and check-out, customer service, as well as providing support to the Practice by performing a variety of clerical tasks.

Position Highlights:

  • Schedule: Monday–Friday, 8:00 AM–4:30 PM (Closed for Lunch 12:00–1:00)

  • Pay: $21.50 - $27 per hour, based on experience

  • Sign-On Bonus: Available for qualified full-time candidates

  • Location: Upstate Community Hospital - 4900 Broad Rd, Syracuse NY

  • No Weekends

  • Paid Time Off: 4 weeks vacation with additional sick time

Note:

This position is with Upstate Community Medical, P.C. and is not a state position.

Your Day-to-Day:

  • Greet and assists all patients and visitors in a prompt, warm, courteous, and professional manner.

  • Complete patient check-in process according to office protocol

  • Answer incoming calls in a timely manner.

  • Schedule or reschedule appointments as needed.

  • Perform check-out duties to include scheduling of follow-up appointments

  • Complete a variety of clerical duties including but not limited to scanning or faxing records; opening, processing, and distributing mail; records processing; composing and disseminating letters/correspondence.

  • Ensure adherence to all HIPAA guidelines.

  • Obtain and maintain basic knowledge regarding different insurance coverages.

  • Respond promptly and accurately to requests for medical records.

Qualifications

  • High school degree or equivalent (required)

  • A minimum of one (1) year office experience in a medical office setting (preferred)

  • Epic experience (preferred)

  • Education or training in formal office procedures (preferred)

  • Basic medical terminology knowledge (preferred)

  • Knowledge of insurance policies and terminology (preferred)

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