Floor Houseperson | Philadelphia Ridley Park Springhill Suites

Shaner Hotels has an exciting opportunity at our 130-room SpringHill Suites Philadelphia Airport/Ridley Park! Conveniently located near Philadelphia International Airport, our hotel provides guests with comfort, convenience, and exceptional service for both business and leisure travel. The SpringHill Suites Philadelphia Airport/Ridley Park offers a variety of amenities designed to enhance every guest experience, including 24-hour airport shuttle service, an indoor pool, an indoor bar, and a complimentary breakfast each morning. With spacious suite accommodations and the trusted hospitality of the SpringHill Suites by Marriott brand, our hotel provides a welcoming environment where guests can relax, recharge, and feel at home during their stay. If you're passionate about hospitality and looking for an opportunity to grow your career, SpringHill Suites Philadelphia Airport/Ridley Park is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and creating memorable experiences for every guest. Shaner Hotel Group Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property. Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry. 1. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 2. Handle guest complaints ensuring guest satisfaction. 3. Maintains standards of quality and cleanliness throughout daily assignments. 4. Observes all house and safety rules, housekeeping procedures, and security procedures. 5. Cleans and services assigned public spaces according to franchise and hotel standards. 6. Returns and restocks cart at end of shift. 7. Complete additional deep cleaning / seasonal cleaning functions as scheduled. 8. Other duties as assigned. Responsibilities Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications 1. Minimum one year cleaning experience; previous hotel experience preferred. 2. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 3. Knowledge of proper chemical handling. 4. Bilingual English/Spanish a plus.