Scheduling Coordinator

Job Description

• Coordinate with third-party vendors and riser companies to facilitate inside wiring and service-related work for commercial properties.

• Identify and engage the appropriate vendor or riser company based on the building/property requirements. Manage the bid process, including:

• Sending bid requests to vendors and riser companies.

• Reviewing returned bids and associated costs.

• Determining whether costs fall within established approval thresholds.

• Approving or declining bids based on defined guidelines.

• Maintain ownership of assigned tickets from initiation through completion, ensuring work continues to progress and outstanding items are addressed.Proactively follow up with vendors and riser companies to obtain status updates, scheduling information, and next steps.

• Monitor vendor activity and escalate or follow up when work is delayed or additional information is required.

• Navigate situations where a building has an established riser company with first right of refusal for inside wiring work.

• Coordinate vendor support for large commercial customers and locations where outside vendors perform the required work.

• Maintain clear, professional, and persistent communication with external partners to keep projects moving forward.

• Provide accurate updates and maintain visibility into the status of open work.

• Operate in a role with limited direct customer interaction. The primary focus is vendor/riser coordination, scheduling, bid management, and ticket progression rather than traditional customer service.

Skills and Requirements

Minimum of 2-3 years of customer service/administrative experience Excellent interpersonal and analytical skills Excellent written and verbal communication / extremely articulate -Ability to work with clients and business groups, multi-tasking, documenting, and possess the ability to work independently -Ability to research and resolve issues/questions from customers and other resources -MS Office -MS Outlook (calendar invites, tasks, and notifications)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].