Wealth Operations Specialist

Hiring Range: $22.74 - $36.55

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information

The Wealth Operations Specialist performs and reviews daily operational functions across the Wealth Management platform, ensuring timely, accurate, and compliant processing of client account and transactional activities. Building on full proficiency in the core Specialist I functions, this role owns one or more specialized focus areas and serves as a day-to-day escalation point and quality control reviewer for less experienced staff. Consistent performance with accurate execution, a keen sense of urgency and deadlines, and end to end vision of data, client, and Bank impact is expected. This is a hybrid role based in Boston 2-3 days per week

Responsibilities:

• Account Opening & Maintenance: Processing and secondary review of new and existing accounts, documentation validation, OFAC screening, custodian setup, and data integrity management.

• Asset Movement & Transfers: Processing and review of internal, external, and complex transfers; resolution of aged and failed items.

• Cash Management & Banking Operations: Posting of cash, ACH, check, and wire activity; daily and monthly reconciliations; wire investigations.

• Billing & Fee Administration: Fee setup, maintenance, accruals, adjustments, and review of fee exceptions prior to release.

• Securities Processing & Corporate Actions: Corporate action elections, class action processing, and settlements, including complex or time-sensitive items.

• Reconciliations & Reporting: GL variance research and resolution, settlement reporting, and recurring operational reporting.

• Operational Controls & Compliance: IRS and regulatory compliance, SOP drafting, control testing, audit support, escheatment, BCM activities.

• Custodian & Vendor Administration: User access, platform administration, vendor monitoring, and change management.

• Focus Area Ownership and Team Support: Owns assigned specialized focus areas; perform QC review, training and team lead coverage for production deadlines

Requirements:

• 4–6 years of relevant wealth management or financial services operations experience, including proficiency across the core Specialist I functions.

• Bachelor's degree in Accounting, Finance, or a related field is preferred.

Skills/Knowledge

• Working knowledge of trust and wealth platforms; SEI Wealth Platform and Salesforce experience preferred.

• Proficient PC skills in Microsoft Office Suite productivity applications, with advanced Excel capability.

• Strong written and oral communication skill.

• Highly organized, capable of managing multiple tasks, meeting strict deadlines, and reviewing and training less experienced staff.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.