IT SPECIALIST

Summary

This position is located in the Department of Homeland Security (DHS), Office of the Chief Security Officer (OCSO), Enterprise Security Services Division. The primary purpose of this position is tot serve as an IT Specialist technical expert who is responsible for extremely complex, state-of-the-art systems administration functions. Non-BU: This is a non-bargaining unit position.

Duties

As a IT SPECIALIST, GS-2210-13, your typical work assignments may include the following: Serving as a technical expert responsible for analyzing and verifying the feasibility of advanced systems design and integration within established and planned frameworks; evaluates technological advancements and determines optimum hardware and software requirements for new initiatives. Planning, managing, and directing information systems administration projects and operations; monitors the implementation of approved programs and projects, ensuring compatibility with broad policies and program guidance. Providing expert guidance on all matters pertaining to planning, implementing, and managing computer automation and networking technology; provides authoritative program-related advice and recommendations regarding current and future information systems concepts, doctrine, and methods. Coordinating with users and the technical community on operating requirements; analyzes and evaluates proposed services and technology and assists in developing fielding requirements throughout the DHS community to ensure successful implementation. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions. Qualifications

All Applicants must meet Basic Experience Requirements:Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the nine competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills- Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. And Specialized Experience described below. Specialized Experience: To qualify for the GS-13 grade level the applicant must possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal government, performing duties such as: Developing, interpreting, and implementing enterprise-wide IT policies, procedures, and service delivery strategies, while providing expert technical advice to management on critical IT issues and new developments; designing and executing infrastructure migration strategies, utilizing advanced systems administration theories and information systems security standards to plan for continuity of operations during server technology deployments; formulating and presenting comprehensive integration plans that successfully incorporate new server technologies into existing enterprise IT architectures; utilizing systems concepts and simulation tools to evaluate, verify, and project the impact of new systems administration developments on current and planned enterprise IT infrastructure; translating complex user requirements into technical system specifications, aligning them with existing technology, policies, equipment limitations, and service contracts to coordinate IT service delivery; analyzing and interpreting highly technical datasets to project trends, apply strategic conclusions, and communicate technical information clearly in oral and written formats to diverse audiences. Substitution of education in lieu of specialized experience will not be used for this grade level. All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job. DO NOT submit cash award SF50s they will not be used to verify time in grade). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Not Applicable. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Information Technology Program Management, Integrity/Honesty, Interpersonal Skills, Learning, Process Control, Reading Comprehension, Reasoning, Requirements Analysis, Self-Management, Stress Tolerance, Teamwork, and Technical Credibility To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. If you are the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Interviews are required for this position. Failure to complete the interview may result in removal from further consideration. Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.) Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Due weight will be given to performance appraisals in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. After DHS Headquarters completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. Other Information

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement. Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result. This position will be filled at the GS-13 level. You may be required to serve a one-year probationary period. Permanent Change of Duty Station (PCS) Expenses will NOT be paid. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for a Secret Clearance as a condition of placement in this Non-Critical Sensitive position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.