Client Services Associate

Our client, staffing and talent operations organization is seeking a Client Services Associate to join their team. As a Client Services Associate, you will be part of Client Services supporting Client Services Managers (CSMs). The ideal candidate will have strong attention to detail, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced staffing lifecycle.

Job Title: Client Services Associate

Location: Amherst, NY (On-site)

Pay Range: $22-$24/hour

Shift: Days, Monday-Friday

What's the Job?

• Independently navigate multiple Vendor Management Systems (VMS) to manage candidate workflow, including order maintenance, submission entry, offer management, compliance, and timekeeping resolution.

• Use TRM reports and dashboards to track key metrics such as submissions, offers, placements, pending starts, and expiring compliance items as assigned.

• Provide exceptional customer service to internal and external partners, ensuring timely communication and accurate follow-through.

• Upload, process, audit, and maintain client contracting documents in TRM for review and execution by the appropriate parties, including updating required client tabs.

• Support operational excellence by coordinating deadlines, matching and sending documents, assisting with compliance updates, and helping ensure successful talent placements and assignment management.

What's Needed?

• Associates Degree and/or 1-2 years equivalent experience preferred (for Senior level, 1-2 years equivalent experience required).

• Working knowledge of computer and software systems, including Microsoft Office products and internet-based tools.

• Detail-oriented, highly organized approach with the ability to multi-task and complete work in a timely manner.

• Strong written communication skills, including proper grammar, spelling, and rules of composition.

• Ability to communicate effectively with all levels of the organization and work independently as well as with a team.

What's in it for me?

• Opportunity to play a key role as a liaison between clients, recruiters, credentialing teams, and internal operations.

• Chance to strengthen operational efficiency by improving processes and supporting training for new and existing employees.

• Work that directly supports compliance adherence, accurate data management, and timely submissions.

• Collaborative environment focused on high morale, motivation, and teamwork.

• Clear pathway to contribute to revenue growth and talent on assignment (TOA) through understanding client owner processes.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.