Patient Services Representative Twin

JOB REQUIREMENTS: Description Serve as a professional and welcoming representative of the Training HAUS's patients, families, visitors, and Viking stakeholders. This is position which frequently requires front-line customer service and problem resolution. This is a full-time role, working Monday 8:00 AM - 4:30 PM, Tuesday & Wednesday 9:00 AM - 5:30 PM, Thursday & Friday 8:00 AM - 4:30 PM out of our Hudson, New Richmond, and Stillwater locations. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. Essential Functions: Fully understand, describe and promote all aspects of the Training HAUS Greet and register patients; collect co-payments, collect pre-payments and insurance information Manage multiple meeting hosts, providers, and class instructor schedules through Mind Body and Outlook calendars Accurately and efficiently schedule new and existing patients in the current practice management system Communicate all pertinent patient information regarding their call to include; appointment information, directions, check-in times, referral information and copayments Maintain a working knowledge of health care plan requirements and health plan networks Verify and document insurance information as defined by current business practices Chart management Maintain timely communication with patients and families while in clinic Occasionally participate in community functions relating to TCO outreach events throughout the year. Any and all other duties as assigned Education and Experience Requirements: High School diploma/GED or equivalent Customer service experience required Administrative or Medical Office experience preferred Experience teaching fitness classes preferred Benefits & Compensation: Actual starting pay will vary based on education, skills, and experience. A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. We offer a comprehensive benefits package - to learn more clickhere. Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more. Working Conditions: Ability to sit for extended periods (up to 8 or more hours per day). Frequent use of hands and fingers... For full info follow application link. Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8246F93B713B49C0