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Professional Services Engineer

Abacus Group

Remote · USJobPosted 1 day agoStill listed 1 day ago

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At a glance

Compensation
No compensation found
Location
Remote · US
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

ABACUS seeks a Professional Services Engineer to develop and deploy client-centered solutions and enhance its service catalog for financial services and healthcare clients. The role delivers tailored, robust, and repeatable solutions, handles technical project work, and supports client planning and implementation. It includes occasional client-site visits, some international travel and on-call work, evening shifts, and working from home.

Skills & qualifications

RequiredNice to have

Skills

Technical ImplementationTechnical TroubleshootingIT Infrastructure TroubleshootingIT Infrastructure InstallationWindows Server ConfigurationMicrosoft Products DeploymentAI ConfigurationDLP ConfigurationFirewall ConfigurationManaged Switch ConfigurationTCP/IPNetworking ProtocolsPublic Cloud TechnologiesAzure

Qualifications

2+ Years System Engineering ExperienceAI CertificationAzure Expert CertificationMCSE CertificationVCP CertificationCCP CertificationMSP Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Description

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.

Responsibilities (including, but not limited to the following):

  • Handling complex technical project tasks, project issues and initial troubleshooting for clients.

  • A client facing role with occasional in person visits to client sites.

  • Configuration and troubleshooting of servers and networks.

  • Configuration and migration of Cloud Services.

  • Management of small and medium sized projects.

  • Provide technical advice on planning and scoping calls.

  • Help achieve department goals by hitting personal KPI targets.

  • Some international travel and on-call requirement.

  • Some evening shifts, Working from Home.

  • Documentation of internal processes and guides

Skills

  • Technical implementation and troubleshooting

  • History troubleshooting and/or installing IT infrastructure at a senior level

  • Configuration of Windows Servers

  • Configuration & deployment of Microsoft products

  • Configuration of AI and DLP preferred

  • Networking – configure firewalls, managed switches, TCP/IP and protocols

Qualifications

  • Strong technical skills with public cloud technologies, Azure specifically

  • Minimum 2-3 years’ experience in a system engineering role

  • Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)

  • MSP experience preferred

  • Ability to travel onsite to our client office or regionally

The Benefits of Working for Abacus:

  • Part of a team of experienced technicians that challenge, support and mentor each other

  • Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement

  • Competitive compensation & robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO

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