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Manager of Member Services

Powder River Energy Corporation

Gillette, WYJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Gillette, WY
Work Authorization
Not specified

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Job overview

Powder River Energy Corporation seeks a Manager of Member Service to oversee member service and billing operations for the Cooperative. The role covers customer service, billing, accounts receivable, collections, and capital credits, with responsibility for service delivery, operational excellence, and regulatory compliance. The manager leads cross-functional teams, manages operational relationships, and collaborates with the Senior Vice President of Operations on strategic initiatives and day-to-day operations.

Skills & qualifications

RequiredNice to have

Skills

Member ServicesBilling OperationsCustomer ServiceAccounts ReceivableCollectionsCapital CreditsTeam LeadershipStrategic Initiative ImplementationOperational Relationship ManagementContinuous ImprovementRegulatory Compliance

Full job description

Powder River Energy Corporation, an electric cooperative serving 5 counties in Northeast Wyoming, is seeking an innovative Manager of Electrical Power System Engineering Design to work in our Gillette or Sundance location. The Manager of Member Service is responsible for the comprehensive oversight and management of all member service and billing operations for the Cooperative. This role ensures exceptional service delivery, operational excellence, and regulatory compliance across member-facing functions including customer service, billing, accounts receivable, collections, and capital credits. The position leads cross-functional teams, implements strategic initiatives, manages key operational relationships, and drives continuous improvement in member experience and operational efficiency. This manager collaborates closely with the Senior Vice President of Operations to execute the Cooperative's strategic vision while maintaining day-to-day operational excellence. If interested, please submit your cover letter and resume at our website. . Contact Deb Cooper at 307-283-4916 with questions. All application materials must be submitted through the website. PRECorp is an EEOE and a Drug Free Workplace.

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