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Senior IT Enterprise Support Analyst - Information Technology

Sedgwick County*

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At a glance

Compensation
No compensation found
Location
Wichita, KS
Work Authorization
Not specified

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Job overview

The Enterprise Systems Analyst supports several enterprise-level systems, adapting technology systems and tools to improve organizational effectiveness. The role solves difficult problems, adjusts technology deployments, supports IT Architects and IT Managers, and guides clients toward their goals. Its focus includes backup systems, server administration, and Microsoft 365 administration, including maintaining system functionality, responding to issues, and keeping software current.

Skills & qualifications

RequiredNice to have

Skills

Backup System AdministrationServer AdministrationHardware and Software InstallationOperating System InstallationMicrosoft 365 AdministrationTroubleshootingNetwork ConfigurationVendor Communication

Full job description

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13697376 Enterprise Systems Analyst supports several enterprise-level systems. They adapt technology systems and tools to help the organization be more effective. Solves difficult problems, adjust technology deployments, provide support to IT Architects and IT Managers, guide clients and use their ingenuity to create alternate paths to help clients achieve their end goals. Backup System - Maintain license compliancy and other pertinent information. - Install, Troubleshoot, and Maintain Operational Awareness for backup system, keeping a high priority on critical backups. - Maintain backup system software including updates and patches. - Keep up to date on backup software and new technologies on the market. - Maintain license compliancy and other pertinent information. - Watch for failed backups and correct errors. - Maintain space and be proactive to make sure there are no interruptions in the backup process. Server Administration - Provides rapid response and corrective adjustments necessary to eliminate long periods of down time enabling users to accomplish normal work without substantial interruptions. - Installs, configures and customizes hardware and software; including installation of operating systems. - Maintains software and resolves problems. - Communicate with vendors for technical support. - Configures interfaces to other software and computer networks. - Maintain Documentation of the system are critical for emergencies. 365 Administration - Maintain and troubleshoot the internal side of 365 connectivity and functionality. - Be security minded on all systems to help protect the County as a whole. - Be proactive and seek out new information to help develop and maintain messaging systems. - Keep up to date on Microsoft features and best practices for 365 utilizations. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas{target="_blank" rel="noopener"}

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