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Clinic Manager - Primary, Specialty and Immediate Care, Santa Clarita

UCLA Health

Santa Clarita, CAJob$89–190K/yrSeen 1w agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$89–190K/yr
Location
Santa Clarita, CA
Work Authorization
Not specified

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Job overview

Reporting to the Regional Director, the Clinic Manager oversees administrative and clinical support functions for an assigned Community Clinic. The role covers patient experience and access, financial oversight, staffing, care coordination, clinic operations, quality and safety, and revenue cycle management. The manager partners with physicians and operational leaders to support effective clinic operations and is expected to bring strategic thinking, problem-solving, communication, ethical decision-making, and team leadership.

Skills & qualifications

RequiredNice to have

Skills

Supervisory SkillsRecruitmentPerformance AppraisalExpectation SettingDisciplineTrainingInformation AnalysisProcedure AnalysisPersonal Computer OperationMS WordExcelInterpersonal SkillsMedical TerminologyReport WritingMemorandum WritingAppointment Scheduling SystemsPatient Registration SystemsMedical Insurance PlansUniversity PoliciesHospital PoliciesCareConnectPatient Services ManagementNursing Staff ManagementAccountingRevenue and Expense Budgeting

Full job description

Description

Reporting to the Regional Director, the incumbent will oversee the administrative and clinical support functions for the assigned Community Clinic.

Responsibilities include but are not limited to: overseeing patient experience, access, financial and budgetary oversight, staff human resources oversight, clinician on/off-boarding, care coordination and communication, space management, supply-chain management, environment of care, clinical outcomes, medication management, quality and safety reporting, revenue cycle management, policy development and deployment for assigned practice. Responsibilities also includes following and adhering to personnel policy and procedure, recruiting qualified personnel, partnering with Lead physician, clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation. Core Competencies for this role includes strategic and critical thinking, operational execution and problem-solving, strong interpersonal and communication skills, data-driven and ethical decision-making. commitment to CI-CARE vales and high emotional intelligence and team leadership.

Salary Range : $88,900-190,300/annually

Qualifications

Required:

  • Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.

  • Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

  • Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.

  • Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.

  • Working knowledge of medical terminology.

  • Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

  • Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.

  • Working knowledge of major medical insurance plans.

  • Ability to work occasional weekends or evenings as required.

Preferred:

  • Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

  • Working knowledge of the CareConnect system.

  • Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.

  • Accounting skills to plan, prepare and analyze revenue and expense budgets.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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