Management Analyst

Summary

This position serves as a Management Analyst within the OST, Resource Management Operations (RMO) team responsible for providing a wide range of office management and administrative operations support services. Responsibilities include assisting with budget and financial management activities, timekeeping, travel coordination, security, property management, and other administration and operational functions.

Duties

As a Management Analyst, you will: Work closely with the senior level Management Analyst to coordinate and execute administrative processes, ensure timely completion of operational requirements, maintain accurate records, and support effective day-to-day management of the assigned OST offices, including staying informed regarding budget processes and funding and managing office expenses and purchases. Serves as a Government Purchase Card (GPC) holder and is responsible for making authorized purchases in accordance with applicable Federal, DOT, and GPC policies and procedures. Maintain supporting documentation, reconciling transactions, and ensures purchases are properly documented, approved, and completed in a timely manner. Utilize various information systems to perform routine administrative and operational tasks, generate reports, track spending, monitor transactions, and maintain accurate and up-to-date records. Ensure information is entered, maintained, and reported accurately in accordance with applicable policies, procedures, and internal controls. Support the timely completion of personnel-related actions by coordinating with others on the onboarding of new employees and processing administrative requirements associated with employee departures. Work closely with the OST RMO team to manage and process office timekeeping and attendance using the CASTLE system. Ensure time and attendance records are accurately maintained and processed in accordance with applicable DOT guidelines, Federal policies, and established procedures. Stay informed of changes to timekeeping and attendance requirements and provides administrative support to employees and supervisors to ensure compliance. Proactively take steps to ensure that all staff are trained to use Castle and informed of all timekeeping policies and work directly with the staff on any issues. Assist employees with the TRANServe application process, including providing guidance on application requirements, resolving administrative issues, and supporting the timely processing of transit benefit requests. Serve as an approving official for the TRANServe program and review quarterly transit benefit reports to ensure all staff members are compliant with TRANServe requirements. The ideal candidate is a proactive, highly organized, and analytical professional who thrives in a fast-paced environment with shifting priorities. The candidate will possess a comprehensive understanding of federal administrative concepts, information systems, and compliance frameworks, allowing them to independently manage day-to-day operations while strategically evaluating program effectiveness. Requirements

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance the organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. BACKGROUND INVESTIGATION: A background security investigation is required for all selected individuals. Appointment will be subject to the applicant's successful completion of the security investigation and favorable adjudication. Failure to meet these requirements will be grounds for termination. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Qualifications

To meet the minimum qualifications for this position, you must meet either the education OR experience qualifications for the grade at which you are requesting consideration and provide a copy of transcripts for verification. To qualify for the GS-11 on Experience, you must have at least one year of experience equal or equivalent to the GS-09 it must include: Experience managing office and administrative support functions, which includes utilizing electronic timekeeping systems and maintaining property accountability records. Experience serving as a primary point of contact for travel coordination, which includes interpreting federal travel regulations to guide staff and processing travel requests through an automated travel system. Experience administering specialized transit benefit or employee assistance programs, including evaluating applications for compliance and reviewing periodic utilization reports. To qualify for the GS-11 on Education alone, you must have: 3 years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. You can also qualify based on a combination of higher-level graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application. To qualify for the GS-12 on Experience, you must have at least one year of experience equal or equivalent to the GS-11 it must include: Experience evaluating the long-range effectiveness and productivity of organizational administrative support activities, including identifying systemic operational issues and establishing criteria to optimize day-to-day office workflows. Experience serving as an oversight authority for automated administrative systems across an organization, including managing time and attendance tracking policies, overseeing physical property tracking protocols, and directing personnel onboarding workflows. Experience administering organization-wide compliance and employee benefit programs, including serving as a formal approving official, analyzing programmatic performance data, and enforcing compliance standards across multiple business lines. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/frequently-asked-questions/employment-faq/federal-hiring/how-do-i-apply-for-federal-jobs/ Students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months of closing date of the announcement. Graduation transcript must be received before start date. Other applicants must meet all qualification requirements by the closing date of this announcement.

How You Will Be Evaluated

DESCRIBING YOUR EXPERIENCE: Please be clear and specific when describing your experience, as HR evaluates applications strictly on the facts provided and will not make assumptions. To receive full credit, your narrative responses must be written in paragraph format and explicitly match your resume. Begin each response by listing the exact position title, organization, employment dates (MM/YYYY–MM/YYYY), full- or part-time status, average weekly hours, and federal series/grade (if applicable). Within the body of the paragraph, clearly describe your specific duties, actions taken, tools used, and measurable outcomes. HR will cross-check these details against your resume; if your resume does not fully support every claim and timeframe, the experience will not be considered for credit, which may result in an ineligible determination. Eligible federal employees seeking consideration for a non-competitive reassignment must explicitly indicate their interest in the application. To qualify, you must possess competitive status (verified by an SF-50), meet all minimum qualifications, and currently or previously hold the same grade level (or higher) or equivalent promotion potential as this position You will not be considered for the position if any part of the application or supporting documentation is incomplete. Falsifying your background, education, and/or experience is cause for not hiring you or adverse action after hiring. All applicants: Your application will be reviewed in two phases determine how you move forward in the hiring process. Phase I: Your resume will be reviewed to determine your technical qualifications for this position based on the required specialized experience. ONLY two (2) pages of your resume will be reviewed. Additional information beyond your resume (e.g., cover letter, links embedded in your resume) will not be reviewed. Applicants passing “Phase I” will move on to the “Phase II” of the assessment process where your application will be reviewed and rated based on the KSAs/Competencies listed in the vacancy announcement by a Subject Matter Expert (SME). You may preview questions for this vacancy. Other Information

The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, [email protected]. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation CURRENT OR FORMER FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and federal applicant eligibility. To prove you meet the 52-week time-in-grade requirement for the highest grade level requested, you must submit SF-50 documentation showing a sequential 52-week period. Box 4 of the SF-50 must show an effective date at least 52 weeks prior to the job announcement closing date. Do not submit an award SF-50 or a current-year pay adjustment SF-50, as these generally do not verify grade, eligibility, or the full 52-week requirement. To ensure your application passes HR validation, you are highly encouraged to combine and upload the following required SF-50 documents into a single PDF: • The SF-50 showing when you were originally appointed or promoted to your qualifying grade level (establishing the start of your 52-week timeline) OR subsequent SF-50 (such as a Within-Grade Increase, promotion, or award) dated at least 52 weeks later. Warning on Incomplete Documentation: Submitting only an annual general pay adjustment SF-50 or an award SF-50 by itself is insufficient, as these individual documents do not track or prove your original entry date into that grade. If your documentation fails to conclusively prove a full 52-week history at the next lower grade, you will be rated Ineligible for that tier. This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate. NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments. DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 80) and provide all of the following documents: your most recent performance appraisal, the proof of eligibility letter from the Agency, and your most current SF-50, displaying current series and grade. Note: Uploading documents to USAJobs does not automatically attach them to this application. You must review and verify that all files are successfully transferred to our system before final submission.