
Branch/Retail Banking Clerk
New Braunfels, TXContractSeen todaySeen in employer's feed today
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Job overview
The Branch/Retail Banking Clerk supports daily branch operations through teller transactions, account servicing, customer assistance, and loan application processing. The role combines front-line service with relationship-based banking support, including product recommendations and referrals. The clerk also manages cash drawer reconciliation, maintains accurate customer records, supports lead teller functions, and assists with back-office tasks while following branch procedures and compliance expectations.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description We are looking for a detail-oriented Branch/Retail Banking Clerk to support daily branch operations. This Contract position blends front-line teller service with relationship-based banking support, requiring someone who can manage transactions accurately while delivering a high-quality customer experience. The ideal candidate is comfortable working independently in a fast-paced financial services environment and can help customers with routine banking needs, account support, and product guidance.
Responsibilities:
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Process a range of branch transactions for lobby and drive-through customers, including deposits, withdrawals, check handling, money orders, and bond redemptions while confirming all required information is complete.
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Build strong client relationships by identifying banking needs, recommending appropriate products or services, and contributing to branch referral and cross-sell objectives.
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Open new accounts and maintain existing customer profiles with a high degree of accuracy, ensuring records are current and documentation is properly completed.
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Manage and reconcile a cash drawer each day, research balancing discrepancies, and resolve errors in accordance with branch policy and internal controls.
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Provide knowledgeable assistance on branch financial services, answer customer questions clearly, and resolve routine service issues with care and professionalism.
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Support lead teller functions and assist team members across branch locations when coverage or operational needs require additional help.
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Accept loan applications, gather supporting documentation, and follow established procedures to help ensure files are completed correctly.
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Handle collection-related items and provide back-office support that contributes to efficient daily branch operations.
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Follow bank procedures, service standards, and compliance expectations while completing additional duties assigned by branch leadership. Requirements • At least 3 years of experience in banking, branch operations, teller services, or a similar financial services role.
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Strong data entry and numeric entry skills with the ability to maintain precise customer and transaction records.
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Working knowledge of banking products, deposits, account servicing, and general branch operations.
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Proficiency with computers and the ability to navigate banking systems and standard office applications effectively.
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Excellent communication and interpersonal skills with a customer-focused, detail-oriented approach.
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Ability to multitask, stay organized, and perform accurately in a high-volume, fast-paced setting.
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Capability to work with minimal supervision while collaborating effectively with branch staff and leadership.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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