IT Specialist (System Administration/System Analysis)

Summary

The Department of Energy (DOE), Office of Inspector General is currently looking for a IT Specialist (System Administration/System Analysis) in the Division of Technology - Systems Operation. Join our professional team of auditors and investigators who help support DOE's mission through performance and financial audits, inspections of management issues and administrative allegations, and investigations into alleged violations of law.

Duties

As an IT Specialist (System Administration / System Analysis), you will be responsible for a wide range of complex duties. Your major duties include, but are not limited to, the following: Lead the day-to-day operations, configuration, maintenance, capacity planning, and troubleshooting for enterprise servers, digital services, and platforms (e.g., SharePoint, Microsoft Power Platform, and internal/external websites) across multiple operating environments. Evaluate organizational business processes and IT needs, translate functional requirements into actionable technical specifications, conduct alternative product analyses, and direct user-acceptance and system-integration testing for new or modernized digital solutions. Ensure assigned systems maintain an Authorization to Operate (ATO) by implementing Federal/NIST security controls, conducting vulnerability assessments, leading incident remediation, and responding to FISMA compliance data calls. Administer, tune, and maintain backend databases; ensure data integrity, backup, and disaster recovery; and build SQL queries, reports, and dashboards to support operational decision-making. Manage IT project schedules, roadmaps, and resources; monitor technical contractor performance; and provide senior-level IT advice and advanced tier troubleshooting to approximately 300 OIG personnel, leadership, and external partners. Qualifications

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected To qualify for this position at the GS-13 grade level, you must possess one of the following minimum qualifications by close of the announcement. BASIC REQUIREMENT: In accordance with OPM's Individual Occupational Requirements and competency based framework for the GS-2210 series, applicants must meet the following basic requirement for the Information Technology Management Series, GS-2210, positions at the GS-13 grade levels and must demonstrate all nine required general competencies at or above the minimum proficiency level applicable to the grade level for which they are being considered. Level 3-Intermediate: Applies the competency in difficult situations and requires occasional guidance. Level 4-Advanced: Applies the competency in considerably difficult situations and generally requires little or no guidance. Required competencies: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. GS-13: Level 4 Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations; knows about available products and services; and is committed to providing quality products and services. GS-13: Level 4 Decision Making: Makes sound, well-informed, and objective decisions; considers the impact and implications of decisions; and commits to appropriate action, including in uncertain situations. GS-13: Level 3 Information Management: Identifies the need for information and knows where or how to gather it; organizes and maintains information or information-management systems. GS-13: Level 4 Interpersonal Skills: Develops and maintains effective working relationships; demonstrates courtesy, tact, and understanding; and works effectively with individuals from varied backgrounds and in different situations. GS-13: Level 4 Oral Communication: Expresses information, ideas, or facts effectively to individuals or groups, considering the audience and nature of the information; listens to others and responds appropriately. GS-13: Level 3 Problem Solving: Identifies problems; determines the accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives; and makes recommendations. GS-13: Level 4 Teamwork: Encourages and facilitates cooperation, trust, and commitment and works with others to achieve organizational or team goals. GS-13: Level 4 Technical Competence: Uses job-related technical knowledge acquired through training or experience; works with, understands, and evaluates technical information; and provides technical advice to others. GS-13: Level 4 -AND- EXPERIENCE: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as experience that demonstrates ALL of the following.: Systems Administration: Independently administering, configuring, monitoring, maintaining, patching, or upgrading operating systems, enterprise servers, or infrastructure; monitoring capacity, performance, and availability; and diagnosing and resolving complex, multi-environment system problems. Systems Administration: Administering enterprise platforms, digital collaboration tools, or web environments (e.g., SharePoint, Microsoft Power Platform, or directory/identity services); managing user permissions and access controls; and executing platform configuration updates or migrations. Systems Analysis: Conducting business-process or IT-needs analyses; gathering, analyzing, and documenting functional and technical requirements; and translating user needs into system specifications or workflow diagrams. Systems Analysis: Evaluating IT products, software, or technical alternatives; assisting with or coordinating system-integration activities; and planning or executing system, functional, or user-acceptance testing (UAT). -OR- I do not meet the normal one-year specialized-experience pathway, but I qualify under an alternative qualification pathway. My resume and submitted application materials identify licensure, registration, professional certification, special training, substantial technical accomplishments, or a combination of experience and skills that may demonstrate the competencies and technical capability required to perform the full range of work at a level comparable to GS-13. I understand that this claim requires a comprehensive HR and technical review and does not automatically establish qualification. In order to qualify, you must meet the eligibility and qualifications requirements as defined above by the closing date of the announcement. Additional qualification information can be found from the following Office of Personnel Management website: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 Volunteer Experience: "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date (10/14/2026) of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appt. CONTINUED FROM THE ADDITIONAL INFORMATION SECTION BELOW: Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions.

Education

There is no substitution of education for experience at the grade level(s) of this announcement. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all required assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an online assessment may also result in your removal from consideration. Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated to determine if you are a best qualified candidate. If you meet the qualification requirements and are determined to be among the best qualified, you will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities must meet minimum qualifications to be referred. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Due weight will also be given for performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration. Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., Schedule A). All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration. To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13084966. Other Information

This announcement may be used to fill additional similar positions across OIG-DOE if identical vacancies occur within 120 days of the issue date of the referral certificate. More than one selection may be made from this announcement. For general information on government-wide Telework polices visit: www.telework.gov. You will be assigned to an OIG office. Limited, situational telework flexibilities may be offered as defined by agency policy. Telework flexibilities are not guaranteed. Recruitment incentives: May be authorized to newly appointed federal employees. If a recruitment incentive is authorized, the employee must sign an agreement to fulfill a period of service with the agency of not less than 12 months and not more than 4 years, as determined by the gaining office in accordance with agency policy. Authorization of incentives is not guaranteed. Relocation Incentives: May be authorized, subject to available funding and management approval, to current Federal employees who must relocate to accept a position in a different geographical area. If a relocation incentive is authorized, the employee must sign an agreement to fulfill a period of service with the agency of not less than 12 months and not more than 4 years, as determined by the gaining office in accordance with agency policy. Authorization of incentives is not guaranteed. A relocation incentive and/or recruitment incentive may be authorized in accordance with 5 CFR 575. However, traditional Permanent Change of Station (PCS) travel, transportation, and relocation expenses will not be paid. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessment, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Reasonable Accommodations for USA Hire The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer. For general information on government-wide Telework polices visit: www.telework.gov