Event Management and Experiences Manager

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Event Management and Experiences Manager is a key leader of the Event Management & Experiences team and is responsible for leading the strategic planning, coordination, flawless execution, and performance management of our Diversified Markets events, which span across multiple business verticals and solutions. These events consist of proprietary customer summits, customer advisory boards, and B2B tradeshows of varying scale. The role will be responsible for managing events of their own while managing a team of direct reports who support the portfolio of events. This role reports to the Director, Event Management & Experiences.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities 1. Lead and actively participate in in-person event execution, with consistent on-site presence for planning milestones, rehearsals, and live event delivery 2. Own and provide hands-on leadership for a portfolio of 6-8 high-visibility events (proprietary customer summits, customer advisory boards, B2B tradeshows) annually, including on-site oversight to ensure seamless execution and stakeholder satisfaction 3. Coach and support a team of 2-4 event professionals through regular virtual and in-office collaboration, real-time guidance, and on-site leadership during key event phases 4. Partner cross-functionally with internal stakeholders (e.g., marketing, sales, product, and leadership) in a complex, matrixed environment to align on event strategy and execution 5. Navigate competing priorities and stakeholder needs, balancing strategic objectives with tactical delivery across multiple concurrent events 6. Conduct on-site venue walk-throughs, vendor meetings, and logistical reviews to ensure operational readiness and high-quality execution 7. Serve as the primary on-site decision-maker during live events, proactively managing issues and escalations in real time 8. Demonstrate a "player-coach" approach by contributing directly to execution while leading overall event strategy, team performance, and delivery outcomes 9. Maintain flexibility to travel and work extended or non-standard hours, including early mornings, evenings, and occasional weekends based on event schedules Required Knowledge and Experiences 1. Bachelor's degree in marketing, communications, hospitality, business, or a related field, or equivalent relevant professional experience 2. 7+ years experience planning and executing complex B2B events, including large-scale trade shows, proprietary customer events, executive programs, or customer advisory boards 3. People leadership experience, including hiring, coaching, developing, and managing event professionals and creating clear accountability across a team 4. Strong working knowledge of end-to-end event management, including strategy, budgeting, sourcing, contracting, production, attendee experience, risk management, on-site operations, and post-event measurement 5. Experience partnering with marketing, sales, product, procurement, finance, legal, and senior leaders in a complex, matrixed organization 6. Executive presence and strong written and verbal communication skills, with the ability to influence decisions, manage expectations, and tailor recommendations for different audiences 7. Strong financial and commercial acumen, including experience managing event budgets, negotiating with agencies and vendors, controlling scope, and identifying cost efficiencies 8. Ability to translate business objectives into event strategies, success measures, and actionable recommendations using attendee insights, performance data, and ROI indicators 9. Excellent judgment and composure under pressure, with a tra k record of resolving issues, managing escalations, and making sound decisions during live events 10. Ability to travel 25% We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in: 1. Experience with Cvent or comparable event management platforms; familiarity with project management and collaboration tools is also beneficial 2. Experience leading agency, production, exhibit, venue, and other event vendor relationships across multiple programs 3. Experience developing event portfolio recommendations and advising business partners on where and how to invest based on audience, objectives, and performance 4. CMP, CMM, DES, or another relevant event industry credential is a plus Benefits that support every part of your life: At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one. For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable. For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage. For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return. For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently. For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordan