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Support Service Worker - Western Behavioral Health of the Alleghenies

UPMC

Altoona, PAJobSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Altoona, PA
Work Authorization
Not specified

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Job overview

Support Service Workers provide services and other activities designated in the Individual Support Plan (ISP), consistent with efficiency, cost effectiveness, and regulatory compliance. Companion services are provided to adults with intellectual disabilities living in private residences, for supervision and minimal assistance focused on health and safety. The role includes documenting care and observations, following safety and infection-control standards, and protecting confidentiality.

Skills & qualifications

RequiredNice to have

Skills

Individual Support PlansCustomer ServiceCommunicationComplaint ReportingCare Documentation

Qualifications

8th Grade Reading and WritingBackground ChecksEmployee Health ScreeningPost-Offer Drug TestingAutomotive InsuranceDriver's LicenseAct 34OAPSA

Full job description

We are hiring Support Service Workers to support UPMC - Western Behavioral Health of the Alleghenies.

The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.

Responsibilities:

Compliance

  • Follow Values of Everyday Lives' Policy.

  • Submit HR documentation on time.

  • Wear Identification badge.

  • Comply with Agency requirements.

Support and Relations

  • Enhance individual's growth and development.

  • Follow Individual Support Plan (ISP) and Agency policies.

  • Prioritize customer service.

  • Communicate courteously with Managing Employer.

  • Report and document complaints.

  • Maintain customer relationships.

  • Strive for quality and satisfaction.

Safety and Documentation

  • Report safety issues and injuries.

  • Follow infection control and safety standards.

  • Complete infection control surveys.

  • Document care and observations.

  • Notify changes in individual's condition.

  • Complete and submit records on time.

Participation and Confidentiality

  • Join Agency committees as needed.

  • Support Agency mission and philosophy.

  • Attend required training.

  • Protect confidentiality of individuals, Managing Employer, and Agency.

  • Must be able to read and write at an 8th grade level in order to complete service records.

  • Agency with Choice Services: Companion Services W1727: Level 3 Companion services are provided to individuals living in private residences for the limited purposes of providing supervision and minimal assistance that is focused solely on the health and safety of the adult individual with intellectual disabilities.

  • Must successfully complete background checks to include federal and state mandated clearances, employee health screening, and post job offer drug testing.

Licensure, Certifications, and Clearances:

  • Automotive Insurance

  • Driver's License

  • Act 34

  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

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