Income Maintenance Caseworker - Blair County Assistance Office

Salary $53,008.00 - $80,646.00 Annually Location Blair County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-59265-44720 Department Department of Human Services Division HS Blair CAO Hdq Opening Date 09/25/2026 Closing Date 10/8/2026 11:59 PM Eastern Job Code 44720 Position Number Multiple positions may be filled from this posting. Union SEIU Local 668 Bargaining Unit F4 Pay Group ST06 Bureau / Division Code 00210007 Bureau / Division Office of Income Maintenance / Blair County Assistance Office Worksite Address 1100 Green Avenue City Altoona, Pennsylvania Zip Code 16601 Contact Name Nancy Rissmiller Contact Email [email protected] ## DESCRIPTION OF WORK This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance Caseworker, you will perform the following duties: 1. Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers 2. Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances 3. Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions 4. Data Entry: Enter information into automated systems and perform manual calculations for case processing 5. Case Documentation: Write clear and thorough case comments to record changes and document decisions 6. Deadline Management: Complete all assigned work within required timeframes and established procedures