
Workflow Coordinator
MADISON, WIJobSeen todaySeen in employer's feed today
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Job overview
The Workload Coordinator supports practice groups by coordinating daily staffing, balancing workloads, and ensuring timely delivery of services to internal and external clients. The role also performs legal practice assistant responsibilities for attorneys, manages staffing logistics, and uses ServiceNow to route and monitor service requests. The schedule is Monday through Friday, with hours of 9:30 a.m. to 6:00 p.m. PT.
Skills & qualifications
Skills
Qualifications
Full job description
JOB REQUIREMENTS: Job Description: Workload Coordinator Drive Operational Excellence At Ashurst Perkins Coie, our people are our greatest asset. We're looking for a collaborative, detail-oriented Workload Coordinatorto join our Business Operations team and help deliver an exceptional employee experience. In this role, you will coordinate the daily staffing functions of practice groups by balancing workloads and ensuring the timely, accurate delivery of value-added services to internal and external clients. This position operates in a flexible Monday-Friday environment and performs legal practice assistant responsibilities for one or more attorneys. Hours for this role are 9:30-6:00 PT. What You'll Do Direct daily workflow operations for a high-performing legal support team. Strategically balance workloads and coordinate coverage to maximize efficiency and ensure seamless attorney support. Manage staffing logistics, including PTO, leave requests, and backup assignments, while collaborating with leadership to maintain uninterrupted service. Serve as the central point of contact for incoming service requests, leveraging ServiceNow to prioritize, assign, and monitor work for optimal turnaround times. Deliver hands-on production support, quality control, and troubleshooting for high-priority projects while providing exceptional client service to attorneys, business professionals, and internal stakeholders. Execute advanced Legal Practice Assistant responsibilities, consistently driving operational excellence, responsiveness, and superior service delivery. What You'll Bring Excelling in a fast-paced, deadline-driven environments by managing competing priorities with precision and professionalism. Leveraging advanced legal technology expertise, deep knowledge of firm best practices, and exceptional organizational skills to anticipate attorney's needs. Optimizing workflows and delivering high-quality work. Demonstrating strong leadership by guiding peers, producing polished legal documents and correspondence, and maintaining accuracy, efficiency, and outstanding client service under pressure. A high school diploma or equivalent. A minimum of 5 years of relevant Legal Practice Assistant experience, or equivalent. Preferred Qualifications Microsoft Office suite BA degree Why Join Ashurst Perkins Coie? Join a collaborative, high-performing Business Operations team where your expertise will help... For full info follow application link. Perkins Coie LLP is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, genetic information, protected veterans, marital status, sexual orientation, gender identity, disability status or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities and termination. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D2D9C8FD2CDB411D
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