Web Content Specialist
Robert Half The Creative Group
Coppell, TXJobSeen todaySeen in employer's feed today
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At a glance
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Job overview
Robert Half is partnering with a growing technology company to find a Web Support Specialist who will support clients after website launch. The role combines website support, client services, and account management, including managing website updates, troubleshooting issues, and coordinating with developers. It suits someone who enjoys helping people while maintaining websites and managing client requests.
Skills & qualifications
Skills
Benefits
Full job description
Description
We are partnering with a growing technology company to identify a Web Support Specialist who will serve as the primary point of contact for clients following website launch. This role combines website support, client services, and account management responsibilities and is ideal for someone who enjoys helping people while managing and maintaining websites.
Key Responsibilities:
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Serve as the primary contact for client website requests, updates, and support needs.
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Manage website content changes, maintenance requests, and ongoing updates.
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Troubleshoot website issues and coordinate with developers when technical support is needed.
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Track, prioritize, and resolve client requests in a timely manner.
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Build strong client relationships through exceptional service and communication.
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Ensure website updates are completed accurately and efficiently.
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Document support requests, resolutions, and recurring issues.
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Help drive a positive client experience throughout the support lifecycle.
Requirements
Top 5 Must-Haves:
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Experience building, managing, or maintaining websites.
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Strong client-facing communication skills and customer-service mindset.
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Ability to troubleshoot website-related issues and coordinate with technical teams.
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Strong organizational skills with the ability to manage multiple requests and priorities.
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Comfortable serving as the bridge between clients and developers.
Preferred Experience:
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WordPress or other CMS experience.
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Website administration or digital operations experience.
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Customer Success, Account Management, or Client Services background.
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Basic understanding of HTML/CSS.
Skills & Tools:
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WordPress or similar CMS platforms
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Website content management
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Customer support or ticketing systems
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HTML/CSS fundamentals
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Client communication and relationship management
If you enjoy helping clients succeed, solving problems, and working at the intersection of technology and customer service, this could be an excellent opportunity to grow your career.
Innovation starts with people.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
How this job compares
Set against the 5,827 open Client Services jobs on Olive Jobs, counted October 29, 2026.
- Pay
- This postingNot listed
- Texas median$80–141K/yr32 salary ranges
- Texas median$15–20/hr25 hourly ranges
- Openings
- Olive Jobs lists 375 open Client Services jobs in Texas and 5,827 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- H&R Block172 open
- JPMorgan Chase43 open
- Bank of America28 open
- Experience
- Client Services postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 1 to 5 years (1,664 postings).
- Education
- 394 of the 5,827 open Client Services jobs (7%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 29, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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