Quality Tech 1

GWD Quality Technician 1

Job Description:

The Repair/Recon Quality Technician 1 is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required. The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Auditing, Warranty Analysis, and Tool Repair process.

Duties and Responsibilities

• Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area

• Manage quality collections and ensure all tools are collected correctly and efficiently

• Ensure quality areas are clean and meet 5s standards

• Manage recordkeeping and update records on system, maintain receiving files and records

• Perform workplace audits with documented results

• Perform fixture audits to ensure facility is adequately stocked

• Daily inspect all quality scrap repair parts from tech benches

• Maintain quality collection list (collect, box, ship, track, etc.)

• Control scrapped or rejected parts until disposition is determined

• Prepare batteries for recycling once they have been evaluated

• Evaluate failed batteries and track data for Quality team

• Provide floor support for technicians experiencing quality issues

• Perform and track RBR tool functional reviews

• Take appropriate corrective action for continuous quality improvement and customer satisfaction

• Know and practice the 5 S’s for industrial housekeeping

• Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards

• Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.

• Troubleshoot issues mechanical in nature to help identify root causes

• Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.

• Proficient at reading, comprehending, and executing actions of work instructions.

• Understand and utilize Technical Problem-Solving methods to work through problems or issues.

• Perform support activities of the Quality/Reliability team as needed

Physical Demands

• Repetitive motion

• Must be able to lift up to 40 pounds

Education and Experience Requirements:

• High School or GED diploma required

• Associate’s Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred

• Technical certification is preferred

• Quality assurance or quality control experience required

• Vendor/supplier relations experience helpful

• Computer experience required

• Experience using SPC techniques helpful

• Excellent organizational skills required

• Ability to perform work per instructions in a timely manner and with limited supervision

• Able to react to change effectively, handle other tasks and shifts as assigned

Milwaukee Tool is an equal opportunity employer.