Business Systems Analyst - Bristol, PA

Business Systems Analyst #DI-3076 Bristol, Pennsylvania, United States Job Description About Dunmore International Corp Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries and constructions, and significant experience in handling foils, plastics and fabrics . As a trusted Industry partner for over 50 years, Dunmore collaborates with customers in high growth markets to design, develop and manufacture a range of highly engineered value-added product solutions . Dunmore clients include several Fortune 500 companies across 25+ countries and is a Gold Level Supplier to one of the world's largest aircraft manufacturers . Dunmore 's mission is to delight its customers through technical innovation, high levels of service and open collaboration to solve difficult application problems . Summary The Business Systems Analyst, Plex MES & Business Applications is responsible for supporting, configuring, and improving Dunmore's Plex MES environment and related business applications. This role will serve as the primary day-to-day application support resource for Plex MES, with responsibility for user support, issue triage, configuration coordination, data quality, reporting, documentation, training, and post-go-live stabilization. This position sits within IT but works directly with Operations, Engineering, Quality, Purchasing , Receiving, Shipping, Finance, Sales, and Customer Service to ensure Plex MES supports Dunmore's manufacturing and business processes. The role may also support other business systems, including Salesforce, Asana, and internally developed applications, but Plex MES is the primary focus. Essential Duties and Responsibilities 1. Serve as the primary IT application support resource for Plex MES after implementation and go-live. 2. Support Plex MES functionality across manufacturing, inventory, purchasing, receiving, shipping, quality, engineering, scheduling, and finance-related processes. 3. Partner with business teams to understand processes and translate business needs into system configuration, workflow, reporting, training, and support requirements. 4. Support Plex configuration and process setup, including users, roles, workflows, labels, reports, master data, control plans, part specifications, routings, BOMs, work centers, suppliers, customers, inventory locations, and related system data. 5. Support shop floor execution processes, including Control Panel, production reporting, source material loading, scrap reporting, lot tracking, labels, scanners, and printer coordination. 6. Act as an escalation point for Plex-related issues beyond basic help desk support. 7. Triage user issues,determine whether the root cause is training, process, data, configuration, access, hardware, integration, or vendor-related. 8. Coordinate issue resolution with IT, business super users, Plex/Rockwell, and other external partners as needed. 9. Support role-based access requests in alignment with IT ... For full info follow application link. Dunmore International Corp. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefi s, training, and apprenticeship. Dunmore makes hiring decisions based solely on qualifications, merit, business needs at the time.