Senior Technical Program Manager

Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. Our mission is to help customers put more money in their pockets, save time by eliminating work, and have confidence in every financial decision they make.

Our strategy is to be an AI-driven expert platform that brings together data, AI, and human expertise to deliver done-for-you experiences and fuel our customers' financial success. Across TurboTax, Credit Karma, QuickBooks, Mailchimp, Intuit Enterprise Suite, and Intuit Accountant Suite, we use technology to solve our customers' most important financial challenges at scale.

Intuit's Consumer Group helps consumers improve their financial success by combining world-class technology, AI, data, and human expertise to transform how customers manage some of the most important moments in their financial lives.

About the role: Join the Consumer Group Program Management Office as a Senior Technical Program Manager. You will deliver strategic capabilities and experiences within the Personal Finance organization, a critical part of Intuit's Consumer Ecosystem strategy to build deeper relationships with customers and be a trusted part of their financial journeys. Our platform provides targeted guidance, experiences, and tools that proactively adapt to members' current situations and future intentions, meaningfully improving the financial health of the millions of members who depend on us.

We are looking for creative problem solvers and strong program leaders who can connect strategy to execution, lead cross-functional teams, and drive complex technical programs to successful outcomes.

As a Senior TPM, you will bring together business, product, and technology teams to develop and execute high-quality program plans, navigate risks and dependencies, and drive data-informed decisions. You will rapidly develop expertise in new technical domains, build trusted relationships across teams, and help teams deliver our highest-impact priorities with quality and speed.

Responsibilities

Strives for Operational Excellence

• Deliver on business and technical outcomes.

• Deliver high-quality program plans with clear milestones and well-defined success measures, involving multiple contributing teams and phases.

• Uncover risks and dependencies, escalate blockers, and work across teams to determine optimal paths forward.

• Clearly communicate program progress, using data to surface trends, inform decisions, and drive next steps.

• Identify continuous improvement opportunities and work with stakeholders to implement them.

• Leverage proven frameworks and contribute to best practices, tools, and templates that help teams execute effectively.

Exhibits Boundaryless Leadership

• Establish credibility and build trusted relationships across teams.

• Bring stakeholders together across product, engineering, design, and business functions to identify workstreams, align on outcomes, and drive program delivery.

Technical

• Rapidly absorb and process information about new technical domains, applying critical thinking and structured problem-solving to program delivery.

• Demonstrate a firm grasp of software development lifecycle methodologies.

• Facilitate technical risk, issue, dependency, and trade-off discussions, ensuring decisions align with program objectives.

• Ask the right questions to identify technical gaps and facilitate the decision-making process.

Strategically Focused

• Understand the organization's strategy, business/operating model, and performance drivers, and use that context to contribute to program delivery.

• Prioritize within the project or program, and surface trade-offs and recommendations to stakeholders.

• Demonstrate end-to-end thinking: bring together strategy, business goals, design, execution, technology, and customer needs.

Qualifications

Required

• Strong Technical Program Management experience, including 3-5 years leading technology-focused programs involving multiple cross-functional teams.

• Demonstrated ability to build strong partnerships across teams to deliver the best program outcomes.

• Strong technical aptitude and working knowledge of software development approaches, architecture, and the software development lifecycle, with the ability to communicate effectively with engineers and technical leaders.

• Proven ability to apply program and project management best practices to drive program plans, dependency management, and risk mitigation in a matrixed environment.

• Excellent written and verbal communication skills, with the ability to create clarity from ambiguity and communicate effectively with technical and non-technical audiences.

Preferred

• B.S. in a technical discipline, or equivalent work experience.

• Agile/CSM experience or training.

• PMP.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

Mountain View $155,500 - $210,500

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.