Office Assistant - Queensgate

Job Identification 228618

Job Category Administrative Services

Job Schedule Full time

Job Shift Shift1 - Day

Locations 2051 Springwood Rd-York, York, PA, 17403, US

Assignment Category Not Applicable

FTE 1

Job Description

Full time (80 hours biweekly)

Hours vary between Monday-Thursday 630am-7pm, Friday 630am-4pm, Saturday 8am-12pm.

Schedule changes week by week with 2 opens and 2 closes totaling 40 hours.

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Responsibilities

Duties and Responsibilities

Essential Functions:

• Answers telephones, routes callers, takes messages and provides routine information to callers.

• Greets and registers patients in accordance with established policies and procedures.

• Schedules patient appointments within established parameters.

• Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.

• Bills insurance carriers for appropriate payments.

• Contacts carriers to follow up on balances due.

• Maintains up-to-date patient accounts.

• Prepares and maintains records of patient charges.

• Creates medical records for new patients.

• Establishes and maintains files and records on an ongoing basis.

• Schedules meetings, training and other requirements for staff.

• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

• Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.

• Maintains professional growth and development.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

• Opens and routes incoming mail; distributes correspondence and other material to staff.

• Orders office supplies as necessary.

• Participates in administrative staff meetings and attends other meetings as assigned.

Benefits Offered:

• Comprehensive health benefits

• Retirement savings plan

• Paid time off (PTO)

• Education assistance

• Financial education and support, including DailyPay

• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)

Qualifications

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year 6 months Required

Knowledge, Skills, and Abilities:

• Medical Terminology.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.