Associate EDI Integration Solution Consultant

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13678376 Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments at home, at work and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life. Job Summary The Associate EDI Integration Solution Consultant is responsible for the day-to-day operation, monitoring, and troubleshooting of EDI integrations and B2B transactions. This role manages EDI support tickets and inbox requests, monitors transaction queues and acknowledgments, and resolves data discrepancies and processing errors in coordination with application, integration, infrastructure, and business teams. It also configures and maintains trading partner profiles and mappings, supports onboarding of new trading partners, and maintains EDI documentation and standards. Success in this role requires strong analytical and problem-solving skills, technical fluency across EDI transaction processing, and the ability to manage multiple priorities independently in a fast-paced production support environment while building effective relationships with internal teams, trading partners, and third-party EDI providers. Duties and Responsibilities - Support day-to-day operation and monitoring of EDI integrations and business transactions - Manage and triage requests in our EDI Inbox - Monitor EDI queues, alerts, acknowledgments, and transaction statuses to ensure successful processing - Manage and prioritize EDI support tickets to ensure timely resolution and minimal business disruption within defined SLAs - Provide technical support, user guidance, and training related to EDI processes and integrations - Troubleshoot EDI transaction failures, data discrepancies, communication issues, and processing errors - Analyze EDI data and transaction flows to identify the source of processing issues - Coordinate issue resolution across application, integration, infrastructure, and business teams - Assist with onboarding and testing changes for new and existing EDI trading partners - Configure and maintain EDI trading partner profiles, mappings, and communication settings - Work with internal business teams and external trading partners to gather and document EDI requirements ensuring that integrations follow our EDI standards - Maintain documentation for trading partners, mappings, specifications, processes, and support procedures - Build and manage relationships with trading partners, third-party EDI providers, and our internal teams across IT /business - Participate in system upgrades, enhancements, implementation projects, and cross-functional initiatives - Perform other duties assigned that support the overall success of the team, department, or organization. This may include participating in cross-functional initiatives, contributing to process improvements, or assisting with special projects as needed