
Product Associate, Core Treasury Fraud Product Team
Cleveland, OH · HybridJobSeen todaySeen in employer's feed today
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Job overview
The Product Associate supports analytics, supplier and client enablement, and cross-functional execution for KeyBank’s Commercial Payments fraud prevention portfolio. Working with Product Managers, the role turns data into insights, identifies product growth opportunities, and translates fraud and payments trends into actions for product, risk, operations, and technology partners. It also supports activation strategies, product data operations, reporting, and analytics that inform business decisions.
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Full job description
Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy - General Location: Open on location within the United States - Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, or near a KeyBank office (non-branch location), they are expected to work on-site 3 days per week at the nearest location). - Remote work offered if outside of Key Bank footprint. - EST hours required Job Summary Enterprise Payments is the fastest growing business segment in KeyBank, encompassing a leading commercial card, merchant, foreign exchange, liquidity, and fintech product set across a wide array of industry verticals and client segments. Our solutions are the software and payments engine that allows businesses to tackle their unique challenges and better engage with their customers, from a mom-and-pop restaurant all the way to a publicly traded company. When a business chooses to bank with Key, we bring not only the bank to the client, but we also offer innovation and consultative expertise with the help of our fintech products and partnerships to take our clients' banking experience to the next level. The Product Associate on the Core Treasury Fraud Product Team is responsible for supporting product analytics, supplier and client enablement, and cross functional execution across KeyBank's Commercial Payments fraud prevention portfolio. This role supports the execution of the overall business strategy by turning data into insights, identifying opportunities to grow product penetration, and helping translate fraud and payments trends into clear actions for product, risk, operations, and technology partners. The Product Associate partners closely with Product Managers to support business activation strategies that grow the fraud product portfolio, while also supporting product data operations, reporting, and analytics that inform decisions. We are looking for a business minded, self-starting analyst who leads with commercial thinking and uses data as a tool to influence outcomes. Essential Functions Business Activation and Growth Support - Partner with Product Managers to plan and execute business activation strategies that grow adoption, penetration, and revenue across the fraud product portfolio. - Support supplier and client enablement campaigns end to end, including targeting, prioritization, execution tracking, and post campaign performance review. - Translate portfolio insights into clear recommendations for Product Managers, Payment Advisors, Field Client Managers, and Business Development partners. - Build and maintain playbooks, talking points, and enablement materials that help internal teams position fraud products with clients. - Track pipeline, funnel, and conversion metrics; identify bottlenecks and recommend actions to accelerate growth. - Support pricing analysis, opportunity sizing, and win or loss reviews that inform commercial strategy. - Collaborate with marketing, sales enablement, and digital adoption partners to align activation efforts with broader Commercial Payments priorities. - Represent the analyst voice in cross functional working sessions and bring a business first perspective to product, risk, operations, and technology conversations. Product Data Operations, Reporting, and Analytics Build, run, and maintain queries, dashboards, and recurring reporting that support product performance monitoring and leadership updates. Develop and maintain data views for utilization, activity, client segments, revenue trends, and risk indicators across the fraud portfolio. Prepare monthly performance, risk, and operational reports; conduct initial analysis and revi
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