Case Manager

Position provides case management, support services, job coaching, skills instruction, & educational enhancements to participants to promote career advancement & income improvement. Primary Duties & Responsibilities: 1.Conducts assessments & utilizes results to support each participant in the development of realistic employment goals. Goals must compliment participants skill level, interest, aptitudes, needs and barriers. 2. Provide ongoing case management by monitoring delivery of service and quality of care. Track client progress and well-being, evaluate case plan effectiveness, make recommendations for additional advanced training, effectively manage resources & make appropriate referral as needed. 3.Identify economic and physical needs of clients; assess and reassess client's support systems, available community resources and other factors to plan, develop & implement an appropriate service plan. 4.Support in the assignment of appropriate activities as it relates to the participants needs & goals for career advancement.5.Provide on-site assistance & support in all Work Ready activities.6.Arrange and/or provide transportation of clients to appointments, community agencies, etc. as needed. 7.Advocate & intervene in an effort to alleviate barriers to participant goals. 8. Prepare and complete accurate case notes, written correspondence, reports and other written material and input required data in CWDS and HMIS. 9.Participate in staff and supervisory meetings. 10. Back-up other staff as needed. 11.Other duties as required. Position Objectives: 1. Provide excellent supportive services to clients. 2. Develop and utilize a broad network of resources to best service clients. 3. Display a professional role model for clients. 4. Maintain accurate and up to date files on all clients. Qualifications: This position requires a minimum of a Bachelor's Degree in Human Services, Social Work, Psychology or a related field from an accredited college or university. Requires a minimum of two years experience in the human services field, preferably with employment training/job development, or an acceptable combination of education and experience that fulfills the knowledge and experience base required for this position. The person in this position must demonstrate outstanding organizational skills, & the ability to manage multiple priorities and concerns. This position requires an individual with strong assessment skills, a knowledge of the Delaware County Social Service infrastructure and the ability to maintain effective working relationships with those service providers. The individual must have excellent communication skills, both oral & written, combined with strong interpersonal skills. The ability to work well w/people from different cultural and socio-economic backgrounds is crucial to this position. In addition, this position requires a licensed and insured driver w/own vehicle.