Director, Program Management Office (Supervisory Management and Program Analyst)

Summary

This position is located within Human Resources and Administration (HR&A), Center for Enterprise Human Resources Information Services (CEHRIS), Program Management Office (PMO), and serves as the Chief, PMO Strategy, Governance & Performance. The incumbent is the supervisory management official responsible for directing a distinct major functional area of the enterprise PMO.

Duties

Serves as the accountable supervisory manager for the PMO Strategy, Governance & Performance function. Directs a continuing body of GS-13/14-level mission-oriented management and program analysis work that establishes and operates the management infrastructure used across the enterprise PMO for strategic alignment, governance, performance oversight, integrated risk and issue management, executive decision support, management controls, and organizational improvement. Establishes the strategic direction, annual priorities, operating objectives, and performance expectations for the assigned PMO management function. Directs development and maintenance of PMO strategic plans, integrated management calendars, governance charters, decision authorities, standard operating procedures, management controls, and organizational performance plans. Approves management products and operating practices within delegated authority and ensures they translate executive priorities into measurable requirements and accountable actions across PMO programs and workstreams. Directs the design, operation, and continuous improvement of enterprise PMO governance processes supporting executive decision-making. Establishes governance procedures, decision criteria, escalation thresholds, records-of-decision requirements. action tracking, and accountability mechanisms for Executive Steering Committees, Portfolio Review Boards, Change Control Boards, Release Governance Boards, Integrated Product Teams, and other decision forums. Determines when matters require elevation and ensures decisions are translated into accountable organizational actions. Directs enterprise management and program analysis supporting PMO decision making. Assigns and oversees evaluations of program and portfolio information, organizational performance, resource utilization, dependencies, risks, issues, trends, and management controls; determines the significance of findings; directs development of alternatives and corrective actions; and provides authoritative recommendations to PMO and CEHRIS leadership on matters affecting multiple programs or organizational components. Establishes and controls the PMO performance management framework. Sets enterprise standards for key performance indicators, portfolio health measures, governance effectiveness measures, schedule and milestone reporting, management dashboards, benefits and outcome measures, and organizational maturity indicators. Directs reconciliation and validation of performance information across programs and requires corrective action when reporting, controls, or performance practices do not meet established PMO standards. Directs integrated executive reporting and management review processes for the PMO. Establishes reporting standards, review cycles, quality controls, and decision-support requirements for portfolio reviews, executive dashboards, decision briefs, risk reports, milestone status, acquisition and resource status, and other management products. Integrates information across programs, identifies systemic or cross-program concerns, and determines matters requiring management action or executive decision. Other duties may be assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Available Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in person work unless they have an approved exemption. Telework: Available Virtual: This is not a virtual position. Position Description/PD#: PD006000 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not Authorized Will be required to report to a VA building. Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Directing the design and operation of enterprise governance processes for executive decision bodies, establishing decision criteria, escalation thresholds, records-of-decision requirements, and action tracking for steering committees, portfolio review boards, and change control boards. Establishing performance management frameworks and executive reporting standards, including key performance indicators, portfolio health measures, dashboards, and decision briefs, and validated performance data across programs to identify systemic concerns requiring executive decision. Directing integrated risk, issue, and dependency management across multiple programs by setting common taxonomies, thresholds, and escalation criteria, and by directing mitigation and corrective-action plans. Directing workforce, capacity, and resource analysis for a management function, determining workload and competency requirements, evaluating staffing and contractor capacity, and implementing approved resource decisions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list the grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site. Some employees may carry light items such as papers, folders, or books. The work does not require any special physical effort. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: At least one year of demonstrated experience directing enterprise governance, performance, and risk management for a multi-program PMO, supervising analysts while establishing the decision processes and controls that drive measurable corrective action will be considered well-qualified. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from 810 Vermont Ave NW, Washington DC 20420. This includes all locations that fall within a 50-mile driving distance from 810 Vermont Ave NW, Washington DC 20420.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability Attention to Detail Communications Customer Service Decisiveness Flexibility Human Capital Management Interpersonal Skills Partnering Problem Solving Resilience Strategic Thinking Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Accountability Attention to Detail Communications Customer Service Decisiveness Flexibility Human Capital Management Interpersonal Skills Partnering Problem Solving Resilience Strategic Thinking Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. Area of Consideration: Eligible applicants will be reviewed and referred in the following order: All well qualified CTAP All well qualified ICTAP During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Benefits

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration (HRA) at The Fair Chance Act. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled Veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information