Case Manager

Case Manager BASIC FUNCTION: Performs a variety of administrative functions. Process and maintain consumer files and data base, ensure consumers files are in compliance with State and Federal Regulations ESSENTIAL DUTIES AND RESPONSIBILITIES - Primary contact for Consumers/Legal Representatives/Guardians and family members - Prepare documentation and attend Consumers initial and annual assessments - Process New Consumer intake documentation - Request Verification of Diagnosis (VOD) from consumers doctor(s) - Request/Process Consumer supplies per request to venders (Geneva Woods ext.) - Request/Process Consumer products such as Life Line Services - Fax completed documentation to the State of Alaska to process information - Complete Consumers sample timesheet (PCA/Waiver) for signature - Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska - Assist Consumer with hiring/terminatingPersonal Care Assistant(s)/Caregivers - Participate in consumers Fair Hearings - Write and process expedited assessments and amendments - Process incoming and outgoing transfers - Schedule and attend Home Visits with Consumers two times per year - Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed. - Ensure program compliance, safety procedures contracts, and State and Federal regulations. - Handle confidential and sensitive information with poise, tact, and diplomacy - Complete Critical Incident Reports/fax to the State of Alaska within 24 hours - Organize and prioritize a large volume of information and assignments, including paper and electronic filing through network server - Work independently and within a team on special and ongoing projects when necessary - Projects a positive image of the organization and conducts them self professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization. - Perform all other duties as assigned - Assist Program Director, Executive Director, Care Coordinator Administrator, and CEO as needed. KNOWLEDGE, SKILLS AND ABILITIES; - Strong interpersonal skills and customer service - Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records - Knowledge of various Microsoft software applications, such as MicrosoftWord, MicrosoftExcel. - Must be able to type 65 WPM - Multi-line phone, copiers and fax machines - Effective written and oral communication skills - Ability to consistently be at work and on time - Ability to maintain a confidential working relationship - Excellent personal organizational skills - Ability to follow oral and written instructions - Ability to communicate effectively and maintain a positive attitude QUALIFICATIONS: - Must have a high school diploma or GED with 2 years experience in the Healthcare Field - Must be at least eighteen years of age and have a valid Alaska Drivers License - Must be able to pass a Criminal Background Check - Must have a high level of interpersonal skills to handle sensitive and confidential situations. - Position continually requires demonstrative poise, tack, and diplomacy - Must be able to interact and communicate with individuals at all levels of the organization. - Must have knowledge of a variety of computer software applications, word processing, spreadsheets, database and presentation software (Microsoft Outlook, Word, PowerPoint and Excel) - Requires continual attention to detail and composing, typing, and proofing materials, establishing priorities and meet deadlines. Must be able to work in a fast paced environment with demonstrated ability to juggle multiple competing tasks and demands WORK ENVIRONMENT: - Ability to work in an office setting - Prolong sitting - Position may require extended hours including evenings and weekends - Travel to and from clients residence Schedule: - Monday thruFriday Salary/Benefits: - Competitive Pay - Paid Time Off - Healthcare - Dental - Vision - Life Insurance - Health Savings Account - 401K Savings Plan