
Account Manager
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Job overview
Ellevation Education’s Account Manager renews and expands partnerships with existing K–12 district customers, helping educators adopt its software to support English Learners. The role manages a West-region territory, builds relationships with district leaders, and contributes to revenue goals through renewals and upsells. It requires living in California and travel, with the posting describing travel as up to 30% in the role overview and up to 50% with seasonal peaks in the candidate section.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Over the last 10+ years, Ellevation Education has built a thriving business serving the administrators, teachers, and specialists who support English Learners at public schools across the U.S. Today, nearly 2,000 school districts use our software to manage their EL programs. We are a successful, rapidly growing business with a real mission: helping English Learners achieve their highest aspirations. The role: The Account Manager plays a critical role in renewing and expanding partnerships with existing customers while ensuring educators maximize the value of Ellevation to support English Language Learners. In this role, you will monitor district and educator engagement, drive product adoption, and identify opportunities to strengthen and grow the partnerships you manage. You will collaborate closely with cross-functional teams to build trusted relationships with district leaders, foster long-term customer success, and deliver an exceptional customer experience. By increasing district adoption and expanding existing partnerships, you will directly contribute to company revenue goals. Most importantly, you will help thousands of educators leverage a solution that empowers them to better support multilingual learners and improve student outcomes. This position supports the West sales region, must live in California. Travel is a requirement of this position, up to 30%. Within 1 month you will:
- Onboard and learn about Ellevation and the work we do to improve outcomes for EL students.
- Gain an understanding of our products, their value, and how to technically demo to partners.
- Review our sales playbook and pricing structure.
- Learn your assigned territory and develop a strategic territory plan.
- Become familiar with our business systems and sales enablement tools.
Within 3 months you will:
- Become proficient and able to independently present all Ellevation products to external audiences.
- Collaborate with your regional team to understand your territories' education policy, pricing nuances, and instructional initiatives.
- Worked with the Partner Success team on engagement strategy for states and districts.
- Introduced yourself to all of your assigned accounts and began conducting demos, renewal calls, and other engagement meetings.
- Independently tracked all sales activity in Salesforce and utilized other business systems.
- Represent Ellevation in the field at conferences.
Within 6 months you will:
- Effectively closed renewal contracts.
- Efficiently managed and grew your sales pipeline of up-sell opportunities.
- Become an expert in your territory on value proposition, policy, and product applications.
- Collaborate with the Partner Development Manager, Partner Development Associate, and Partner Success Manager to engage your region.
- Independently visit partners in the field for upsells and relationship building.
Within 12 months you will:
- Met or exceeded your sales quota for the year.
- Build deep relationships with stakeholders in your key districts.
- Synthesize and share insights from the field with relevant internal teams in service of product feedback and competitive intelligence.
About you:
- Created an ongoing pipeline to support your sales goals.
- Shared insights and helped shape sales strategy with sales leadership.
- 2+ years of experience successfully selling to the K-12 market;
- Experience and knowledge of the ELL landscape;
- Strong analytical and organizational skills; ability to maintain 100+ partner accounts across territory.
- Outstanding verbal and written communication skills with audiences of all levels;
- Ability to succeed in a competitive selling environment.
- Travel requirements: Up to 50% with seasonal peaks
- Strong technical proficiency and ability navigate complex software tools.
- Experience with SalesForce and or other CRM
About Us: At Ellevation, we develop world-class software to help educators serve the fastest growing population of K-12 students: English Learners (ELs). Ellevation helps school districts transform their Multilingual Learner programs and ensure all students can achieve their highest aspirations. Our product suite includes a best-in-class data and instructional planning platform, resources to build teacher capacity, and student-facing programs to teach academic language. We are a fast-growing, mission-driven technology company partnering with over 2,000 school districts and more than 2 million current and former English Learners. Over the next five years, we plan to double the number of ELs we serve and drive measurable outcomes for students. Ellevation merged with Curriculum Associates in 2021 to accelerate impact for Multilingual Learners. Our company continues to operate independently and is well-capitalized to support our ambitious social and financial objectives. Why Ellevation? In addition to our great benefits and competitive salaries, here are some things that make us unique:
- Mission-driven organization where team members are empowered to make a significant impact
- Opportunities to join Employee Resource Groups and support building a culture of belonging
- Professional development and growth opportunities
- Company and team offsites in various cities across the United States
- Collaborative workspace in the heart of Boston - a stone's throw from many central T stops (Downtown Crossing, Government Center, and Aquarium). Free snacks, beverages, and local organic fruit provided
- Remote and in-person engagement opportunities, including happy hours, themed events, and competitions
- Remote and in-person wellness programming to support team’s mental and physical wellbeing
Benefits Benefits eligible employees (and qualifying dependents) are covered by medical, dental, vision, and basic life insurance. Employees can enroll in our company's 401(k) retirement plan and receive an employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options. Employees have access to flexible paid time off for vacations, sick and disability policy, additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's. In addition, we provide a generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees.
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