Program Service Coordinator

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Program Services Clinical Coordinator

As a Clinical Coordinator (QIDP), you’ll oversee care for adults with intellectual and developmental disabilities who live with Mentors in our Host Home (shared living) program. This isn’t a desk job. You’ll spend much of your week in the community, visiting homes, guiding Mentors, and partnering with guardians and service coordinators so each person gets consistent, quality support. If you’re organized, independent, and want to grow your career in human services, we’d love to talk.

Who Thrives Here

• You like a mix of field work and office work, and you manage your own schedule well

• You’re detail-oriented and take pride in accurate, on-time documentation

• You’re a confident communicator with families, guardians, and outside agencies

• You enjoy coaching others and being the go-to person for questions

The Role at a Glance

• Full-time, salaried, Monday–Friday, 8am–5pm

• Field-based, with home visits scheduled throughout the month across [Springfield and the surrounding service area]

• Starting salary: $45,000/year

What a Typical Week Looks Like

• Conduct scheduled home visits with individuals and their Mentors (host home providers)

• Answer Mentors’ questions, give guidance, and provide training when needed

• Attend quarterly and annual review meetings with service coordinators and guardians

• Gather monthly data and complete a Monthly Progress Report for each individual

• Collect documentation from host homes, upload it, and keep records organized and complete

• Check in medications at the end of each month, deliver them to homes, and review medication documentation for accuracy

• Keep regular communication with guardians, service coordinators, and Mentors

Pay, Benefits, and Growth

• Starting salary of $45,000/year

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and holiday pay

• Independence and variety, with time in the community, not just at a desk

• Grow your QIDP career with nationwide paths to Program Director and other leadership roles

• Employee referral bonus opportunities

Qualifications:

• Bachelor’s degree in human services or related field.

• One year of work-related experience working with individuals with intellectual and developmental disabilities, brain injury, youth placed at-risk, etc. preferred.

• An equivalent combination of education and experience.

• Current driver's license, car registration, and auto insurance.

• Licensure and training as required by state such as CPR, First Aid, Behavioral Intervention Techniques, etc.

• QMRP/QIDDP as required by state.

• A reliable, responsible attitude and a compassionate approach.

• A commitment to quality in everything you do.

Pay, Benefits, and Growth

• Starting salary of $45,000/year

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and holiday pay

• Independence and variety, with time in the community, not just at a desk

• Grow your QIDP career with nationwide paths to Program Director and other leadership roles

• Employee Referral Program bonus opportunities for eligible roles

We have meaningful work for you – come join our team – Apply today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.