Pickard CSR

**In order to be considered for this position you must apply online at: **https://www.isabellabank.com/about-us/careers.html # Position Title: Branch Customer Service Representative ## Reports To: Branch Manager ## General Purpose: Opens new saving and checking accounts, CDs, IRAs, processes loans, and provides assistance to loan officers and Branch Manager or Branch Supervisor as needed. ## Responsibilities: - Assists customers, in person or via phone, with aspects of opening and maintaining checking accounts, savings accounts, CDs, IRAs and provides other customer services as needed. - Expected to serve on teller line as needed. - Cross-markets financial institution products and services as appropriate. - May assemble and verify accuracy of loan documents. Checks documents for proper vesting, legal descriptions, closing dates and signatures. - May assist in processing mortgage and installment loans by inputting necessary customer information and ensuring that loan files contain documents with proper signature, dates and other relevant data. - Provides administrative assistance to the Branch Manager or Branch Supervisor. - Travel to other branches to assist with staffing may be required. - Teller duties as needed. - Other duties as assigned. ## Qualifications: ## Education/Experience - High School Diploma required - Two Years banking experience preferred - Experience opening new accounts preferred - Loan documentation experience preferred ## Skills - Strong computer skills - Strong verbal and written communication skills - Good mathematical skills - Enthusiastic, positive, outgoing personality - Ability to work well in a group or independently - Ability to multi-task in a fast-paced environment Isabella Bank is an AA/EEO employer.