Retail Shift Lead: Bubble Planet

What you'll bring to the team

Retail Shift Lead - Bubble Planet Charlotte

Bubble Planet is an exciting new immersive attraction from the same team at SEA LIFE Charlotte, designed to spark wonder and create unforgettable memories for guests of all ages. Join our opening team and help bring this one-of-a-kind, interactive experience to life for families exploring a world of bubbles, color, and imagination!

What You’ll Do:

• Lead frontline retail team members during daily operations

• Support guest experience and resolve guest concerns

• Coach employees and provide real-time feedback

• Help manage busy guest areas and retail flow

• Maintain clean, organized, and stocked retail spaces

• Support merchandising and inventory tasks

• Serve as a floor leader and step in wherever needed

• Help maintain safety and operational standards

Qualifications & Experience

What You'll Bring

✔ Leadership or supervisory experience a plus!

✔ Strong guest service and communication skills

✔ Comfortable leading in fast-paced environments

✔ Ability to coach and motivate teams

✔ Reliable, punctual, and highly accountable

✔ Comfortable making decisions under pressure

✔ Flexible schedule including weekends and holidays

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡

🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!

💼 401(k) Program: Save for the future with company matching contributions.

📚 Tuition Reimbursement Programs: Get support for further education and career growth.

🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

USD $15.35/Hr.

Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/13878/retail-shift-lead%3a-bubble-planet/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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Location (Country-State-City) US-NC-Concord, NC

Job ID 2026-13878

Employment Type Full-Time

Offer/Contract Type At Will (US Only)

Location Name SEA LIFE Charlotte