Clinical Systems Engineer II

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Clinical Systems Engineer II supports and advances patient care by independently applying engineering and information-systems principles to the integration, interoperability, support, and lifecycle management of medical technology across Beth Israel Lahey Health. The position is responsible for assigned clinical systems and integration technologies of moderate complexity and serves as a technical resource for medical-device connectivity, electronic health record integration, middleware, clinical workflows, cybersecurity, and operational support.

The Clinical Systems Engineer II independently manages assigned technical work, participates in multidisciplinary implementations, contributes to system design and support models, performs advanced troubleshooting and technical investigations, and provides guidance to less experienced staff. The position works closely with Clinical Engineering, Information Services, Information Security, clinical departments, vendors, and other stakeholders to ensure connected medical technologies are safe, reliable, secure, supportable, and effectively integrated into patient-care environments

Job Description:

Essential Duties & Responsibilities including but not limited to:

1. Evaluates and supports technologies, middleware, systems, interfaces, connectivity, and infrastructure required for medical-device integration and interoperability with the electronic health record and other clinical systems.

2. Serves as an independent Clinical Systems Engineering resource on multidisciplinary medical technology and electronic health record integration projects and may lead defined technical workstreams or projects of moderate complexity.

3. Develops, implements, and maintains operational support models, technical documentation, configuration records, test plans, troubleshooting procedures, and escalation pathways for assigned clinical systems.

4. Plans and executes testing and validation of medical-device data pathways, interfaces, connectivity, workflows, and system functionality and coordinates resolution of identified issues.

5. Provides advanced troubleshooting and technical support for assigned integrated medical-device systems and coordinates with Information Services, vendors, and other stakeholders to resolve complex issues.

6. Supports cybersecurity risk-management processes for connected medical technologies, including system inventory, vulnerability assessment, documentation, prioritization, remediation planning, and verification of follow-up activities.

7. Monitors medical-device vulnerabilities, hazards, recalls, and technical alerts for assigned systems and coordinates appropriate technical assessment, communication, documentation, and follow-up.

8. Maintains accurate system, network, integration, configuration, and lifecycle information within approved databases and documentation repositories and identifies opportunities to improve data quality and technical documentation.

9. Participates in technology assessment, procurement, and implementation planning and provides technical recommendations regarding interoperability, infrastructure, cybersecurity, serviceability, support models, and lifecycle requirements.

10. Conducts or supports investigations of incidents involving medical technology, performs technical analysis, and contributes to root cause analysis, failure mode and effects analysis, corrective actions, and risk-reduction recommendations.

11. Monitors regulatory, accreditation, privacy, security, and technology requirements applicable to assigned systems and supports implementation of appropriate compliance measures.

12. Develops and delivers technical education and knowledge transfer for Clinical Engineering and other support staff related to assigned technologies, integration, troubleshooting, support, and safety.

13. Provides guidance and technical support to less experienced Clinical Systems Engineering staff and contributes to onboarding and competency development.

14. Participates in after-hours emergency service coverage, issue escalation, and institutional emergency-management support as required.

15. Performs other Clinical Systems Engineering duties and project assignments as required.

Minimum Qualifications:

Education: Bachelor's degree in Engineering or Computer Science required. Master's degree preferred.

Licensure, Certification & Registration: Clinical Engineering, Information Systems, networking, cybersecurity, or other relevant technical certification preferred.

Experience: Five or more years of progressively responsible related work experience in Clinical Engineering, healthcare information technology, medical-device integration, engineering, or a related technical environment required. Demonstrated experience independently supporting integrated clinical systems, multidisciplinary projects, and interaction with Information Services or comparable technical organizations required.

Skills, Knowledge & Abilities:

Working knowledge of medical-device integration, interoperability, middleware, computer networks, clinical workflows, and related technical infrastructure.

Ability to independently troubleshoot moderately complex connected medical technologies and analyze technical problems across system boundaries.

Knowledge of cybersecurity concepts, vulnerability-management processes, technical documentation, and healthcare regulatory requirements applicable to connected medical devices.

Demonstrated project-management, planning, communication, and stakeholder-coordination skills.

Ability to develop technical documentation, test plans, reports, training materials, and recommendations for technical and non-technical audiences.

Preferred Qualifications & Skills:

Experience with electronic health record integration, medical-device middleware, interface technologies, databases, networked medical equipment, and clinical technology support preferred.

Clinical Engineering or Information Systems certification preferred. Familiarity with SQL, XML, interface standards, project-management tools, and technical diagramming tools preferred.

Dept./Unit-Specific Skills:

Proficiency with medical-device systems and interfaces, clinical integration technologies, networked medical equipment, system inventories, technical documentation, and approved enterprise support tools. Ability to interpret clinical workflows and translate operational needs into technical requirements.

Pay Range:

$0.00 USD - $0.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled