
Collection Specialist - Denison
Denison, TXFull-time$16–17/hrSeen todaySeen in employer's feed today
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Job overview
Caine and Weiner is seeking Collections Specialists for an onsite call center in Denison. The role involves handling inbound and outbound calls on behalf of clients to collect payments, negotiating payment arrangements, and managing account portfolios. Specialists enter call results into the collection system, use skip tracing, and follow compliance standards. The posting offers paid training, commission, and benefits including medical, dental, vision, PTO, sick time, and 401(k).
Skills & qualifications
Skills
Benefits
Full job description
Collections Specialist - Full Time Denison, TX WE ARE SEEKING MOTIVATED INDIVIDUALS WITH GREAT ENERGY WHO ARE LOOKING TO BUILD A CAREER WITH US! Caine and Weiner is one of the oldest agencies in the US, established in 1930. We enhance cash flow for the global business community through the creative and effective utilization of accounts receivable management systems and innovative solutions. 20% of the Fortune 500 companies use our services. PAY: $16-$17/HR + UNCAPPED COMMISSION - Great work/life balance - Commission is paid out 2 times a month - Paid training - Flexible schedules - Personal desk/workspace - Medical, dental, vision insurance, PTO, Sick time and 401k - Competitive, challenging and rewarding environment - Opportunities to grow - Bilingual pay incentive - English/Spanish Position Overview: This is an onsite call center environment with most of your shift being on the phone negotiating payments. You will be responsible for taking inbound and making outbound calls on behalf of our clients, ultimately attempting to collect. The more you collect, the more you earn! Essential functions: - Manage a portfolio of accounts - Handle inbound and outbound calls according to company policies and procedures - Negotiate payments, settlements, and payment programs according to company guidelines - Meet department call and collection goals - Enter results into collection system using keyboard/computer, skip tracing - Adhere to compliance standards and practices Hours of operation are (7am - 5pm) with a variation of 1 Saturday a month (8am -12pm) and 1 late night a week (10:20 am -7 pm.) Having the following skills is a plus: - Customer service - Strong communication - Data entry - Microsoft Office: Excel, Word, Outlook - Telephone/Dialer - First/Third-Party Agency - CUBS - FDCPA knowledge Caine and Weiner is an Equal Opportunity Employer, our full suites of solution-based services provide our clients with individual customization and optimized recovery results. We are committed to building a positive, professional environment that fosters team work and honors our historic service values and integrity.
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