Bu

RiverValley Behavioral Health

Owensboro, KYFull-timeSeen todaySeen in employer's feed today

Owensboro, KYFull-timeNo compensation foundSeen todaySeen in employer's feed today

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At a glance

Compensation

No compensation found

Location

Owensboro, KY

Schedule

Full-time

Work Authorization

Not specified

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Job overview

The position supports the administrative operation of a behavioral health clinic, including client intake, appointment scheduling, phone inquiries, and general office support. It also helps maintain a welcoming environment and patient confidentiality. The role is based in Beaver Dam, Kentucky, with occasional work-related travel, and requires a high school diploma or GED. Familiarity with mental health services and electronic health record systems is preferred.

Skills & qualifications

RequiredNice to have

Skills

General Office PracticesBusiness EnglishOrganizational SkillsMultitaskingTime ManagementOffice SoftwareElectronic Health Record SystemsCustomer ServiceTypingCompassionEmpathyMental Health Services

Qualifications

High School Diploma or GED

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Match

Tuition Assistance

Full job description

Compensation

Hours Per Week

Number Of Positions

Job Description

Position Title:Bu

Location: Owensboro, KY 42301

Description:Description

Job Summary: Position will be based in Beaver Dam, Ky but occasional travel may be required

Ensures smooth operation of the clinic’s administrative functions, including client intake, scheduling, and general office support with an emphasis on exceptional customer service in a compassionate and professional manner.

Essential Functions:

Oversee day-to-day administrative tasks, ensuring the clinic operates efficiently
Manage patient intake process, including verifying insurance, completing necessary forms, and entering patient data into the electronic health record system
Coordinate patient appointments and manage scheduling to ensure optimal workflow and minimal wait times
Answer phones, respond to inquiries, and direct calls to appropriate staff or clinicians
Maintain a clean and welcoming office environment
Greet clients and visitors in a friendly and professional manner, ensuring they feel comfortable and informed
Provide general information to clients regarding clinic policies, services, and resources
Ensure that patient confidentiality is always maintained per HIPAA guidelines
Support management with clerical tasks such as filing, photocopying, and data entry
Assist with special projects and other duties as needed including back-up for other staff.
Participation in skill enhancement activities.

Why Choose RiverValley?

RiverValley is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.

We offer:

Competitive pay
Comprehensive benefits (health, dental, vision, Telehealth)
Paid time off + 9 holidays
Retirement plan options
Tuition reimbursement + free CEUs
Clinical supervision
Wellness & employee assistance programs
Mileage reimbursement for work related travel
Public Service Loan Forgiveness (PSLF) - eligible employer

Qualifications:Qualifications

Education and Experience:

High school diploma/GED
Familiarity with mental health services preferred

Knowledge and Skills:

Good knowledge of general office practice and business English
Excellent organizational, multitasking, and time management skills
Strong proficiency in office software (experience with electronic health record systems preferred)
Strong customer service skills
Ability to type at the rate of no less than 40 words per minute.
Compassionate and empathetic demeanor, with a commitment to maintaining a positive, respectful, and professional atmosphere.