SR Sales Manager

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

TheSr Manager Salesis asenior-level manager that proactively leads aFieldSalesteamin sales strategies to drive revenue and customer satisfaction to meet organizational objectives. This role will create strategies to drive sales, expand market share, and ensure customer satisfactionwithin a geographic areato meet operational goals including annual sales, margin targets, and operating income.

Duties and Responsibilities of the Position:

• Routinely participate in sales calls with theField Salesteam member to supplement selling efforts.

• Collaborate withSalesOperations andSales leadership to develop and manage sales forecasting and targets for the geography andField Salesteam members.

• Build andmaintainrelationships with key customers with thegeography andcollaborate withSalesRepresentatives to address any needs or issues of key accounts.

• Conduct market analysis to understand local trends, competition, and customer behavior, using insights to adopt sales strategies and approaches to drive sales.

• Collaboratewith Sales Operations and Salesleadership to optimize geographic assignmentsforField Salesteam members to maximize sales opportunities and customer satisfaction.

• Conduct regular sales team meetings to review performanceand best practices, share updates, and communicate organizational strategies.

• Serve as an escalation contact for theField Salesteam to help resolve customer issues or concerns.

• Oversee the use of the customer relationship management (CRM) system byField Salesteam to manage customer interactions, sales activities, and pipeline management.

• MonitorField Salesteam membersselling techniques and customer interactions to evaluate performance and provide constructive feedback on techniques, strategies, and tactics.

• Monitor geographical expense reporting to ensure adherence to budgets and company travel and expense policies.

• Perform other duties as needed.

Required Experience and Education:

• Bachelors degree in a related fieldor equivalent education and/or experience.

• 8-10 years relevant experienceor equivalent education and/or experience.

• 3-5 years of management experience.

Competencies:

• Develops intermediate understanding of people management practices and managing small teams of direct reports.

• Emerging understanding of broader organizational context and goals.

• Focused on and responsible for their team's productivity and collective impact.

• Excellent communication, problem solving, and organizational skills.

• Able to multitask, prioritize, delegate, and manage time effectively.

• High level of integrity and discretion in handling sensitive and confidential data.

• Proficient using Microsoft Office Suite products.

• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.

• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

• This employee will be responsible for direct reports.

• Travelis requiredapproximately 50% of the time.

• The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

Job Type Sales Jobs

Req ID 95834