Start Center Lead (Admin Assistant II)
Gateway Community and Technical College
Edgewood, KYFull-time$38K/yrSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Start Center Lead provides complex administrative support and information to students, staff, faculty, and the community. The role supports student retention and success by fostering a collaborative, inclusive, student-centered environment and organizing the Start Center’s daily operations. The lead also supports enrollment services, helps students navigate onboarding, and connects them with appropriate college departments, programs, and resources.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Minimum Education Required
Associates Degree
Expected Start Date
11/29/2026
Compensation
$38,000.00 / yearly
Hours Per Week
37.5
Number Of Positions
1
Job Description
Start Center Lead sat Gateway Community and Technical College, provide complex administrative support and dissemination of information to students, staff, faculty and the community and are an integral part of Gateway Community and Technical College’s student retention and success initiatives. Start Center leaders foster a collaborative, inclusive, and student-centered environment, while organizing and facilitating the day-to-day operations of the Start Center desk.
Job Duties:
Counsels prospective and admitted students on educational planning and career opportunities.
Creates a welcoming and inclusive environment that supports student engagement and success.
Assists with the coordination of daily operations and student-facing services within the Start Center, the college's primary enrollment services location.
Collaborates with Enrollment Management and other college departments to identify and address barriers to enrollment while supporting students throughout the onboarding process.
Connects students and the community to appropriate departments, programs, and resources to address needs and ensure a seamless experience.
Collaborate with staff and students to maintain an organized, safe, and efficient work environment.
Other duties as assigned.
Minimum Qualifications:
Associates degree in Communications, Library, Business, Computer Technology or related field and 1-3 years of relevant experience
Ability to serve as the first point of contact and provide accurate, helpful information to students, staff, faculty, and community members.
Capable of scheduling desk coverage, maintaining an organized workspace, and documenting services accurately.
Skilled at connecting individuals to appropriate resources and adapting to dynamic situations.
Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
Excellent verbal and written communication skills.
Proven ability to manage multiple priorities effectively and meet tight deadlines.
Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
Preferred Qualifications:
Knowledge of Higher Education Advising
Experience mentoring or guiding student workers or peers.
Additional Skills Requested:
Minimal Physical Requirements –Light lifting, occasional exposure to mild environment elements, minor safety hazards
Job Type
Full time
Benefits Offered
Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
Exceptional health care, vision, and dental coverage for you and your family
Tuition reimbursement/waiver for you, your spouse, and dependents
403(b) retirement plan: a 5% employee contribution receives a 10% employer match
Vacation/Sick Time
Work-Life Balance
9.5 Paid Holidays
2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
Employee Assistance Program
Background Check Required
Yes
Industry
Education
Place of Work
On-site
Requisition ID
102730
How this job compares
Set against the 566 open Student Services jobs on Olive Jobs, counted November 2, 2026.
- Pay
- This posting$38K/yr
- US median$55–62K/yr236 salary ranges
This rate, $38K, is 35% below the US median midpoint ($59K) — in the lowest quarter of Student Services salary ranges across the US.
- Openings
- Olive Jobs lists 566 open Student Services jobs across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- UNIVERSITY OF TEXAS AT AUSTIN45 open
- New York University24 open
- Lone Star College18 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Student Services postings that state a minimum ask for (median 2 years, across 335 postings).
- Education
- This posting asks for an associate degree; 187 of the 566 open Student Services jobs (33%) ask for an associate degree or higher.
Counted across the open, public US postings on Olive Jobs on November 2, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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