Jewelry Sales Professional

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2609464 ### Position Summary ::: {.text-primary .[&>p]:mb-12 .[&>p:last-child]:mb-0 .[&_strong]:font-bold .[&_ul]:list-disc .[&_ul]:pl-24 .[&_ul]:mb-12 .[&_ul]:!ml-0 .[&_ol]:list-decimal .[&_ol]:pl-24 .[&_ol]:mb-12 .[&_ol]:!ml-0 .[&_li]:mb-4 .[&_li:last-child]:mb-0 .[&_li]:!ml-0} The Jewelry Sales Professional is responsible for providing an exceptional, personalized client experience while driving sales through relationship-based selling, product expertise, client development, and consistent follow-through. The ideal candidate is professional, personable, confident, detail-oriented, and motivated by results. This position requires someone who can build genuine, long-term client relationships, proactively develop business, communicate effectively, and provide knowledgeable guidance throughout the jewelry purchasing experience. The Jewelry Sales Professional is expected to take ownership of their client relationships and individual performance while maintaining the professionalism, integrity, quality, and attention to detail expected at Lee Read Diamonds. At Lee Read Diamonds, every employee plays a role in protecting our reputation for trust, exceptional quality, meaningful relationships, and doing things the right way. Core Responsibilities Sales & Client Development - Achieve and exceed individual sales and performance goals - Manage and develop a personal client book through relationship building, follow-up, outreach, and self-marketing - Proactively identify opportunities to generate new business, repeat business, and client referrals - Build, nurture, and maintain long-term client relationships based on trust and exceptional service - Manage daily sales activities, client follow-up, and assigned responsibilities with professionalism and accountability - Take ownership of individual performance and continuously work to improve sales results - Represent Lee Read Diamonds and its products with professionalism and confidence Client Experience & Relationship Management - Provide personalized, attentive, and professional service to every client - Communicate clearly, professionally, and effectively with clients and team members - Ask thoughtful questions and listen carefully to understand each client's needs, preferences, style, and goals - Build trust through consistent, high-quality service and professional follow-through - Guide clients through jewelry selections and purchasing decisions with confidence and discretion - Provide styling recommendations and assist clients in building a cohesive jewelry wardrobe - Handle client inquiries, concerns, and requests with professionalism and sound judgment - Maintain detailed and accurate client records, preferences, and purchase history - Maintain confidentiality of client information, interactions, and purchasing behavior Product Knowledge & Expertise - Maintain current knowledge of jewelry products, materials, gemstones, craftsmanship, brands, and product features - Stay informed on jewelry trends, styles, and industry best practices - Educate clients and provide accurate information to support confident and informed purchasing decisions - Develop the knowledge and expertise necessary to provide thoughtful product recommendations - Participate in ongoing training and development related to jewelry, product knowledge, client experience, and sales techniques - Maintain familiarity with company products, pricing, policies, and procedures - Ensure merchandise is handled, processed, and presented appropriately Sales Process & Operational Standards - Follow established sales processes, operational procedures, a nd documentation standards - Maintain accurate sales records, client information, and required documentation - Ensure timely and accurate processing of merchandise and client transactions - Maintain accurate inventory placement and location integrity - Identify discrepancies, missing information, or potential concerns and communicate them promptly - Maintain organization, cleanliness, and presentation of the sales floor and showcases - Handle merchandise with appropriate care and attention to detail - Adhere to company policies regarding confidentiality, data handling, proprietary information, and business practices - Protect the quality and integrity of the client experience throughout the sales process Communication & Teamwork Communicate clearly, professionally, and respectfully with clients, coworkers, management, and other departments Collaborate effectively with team members to support client needs and overall store operations :::