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Residence Manager

ACHIEVE

Binghamton, NYJob$25–26.25/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$25–26.25/hr
Location
Binghamton, NY
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

The Residence Manager oversees assigned residential programs, leading staff and ensuring person-centered services, regulatory compliance, and the health, safety, and independence of individuals served. The role includes staff supervision, scheduling, documentation, interdisciplinary coordination, incident response, and support for required training and certifications. The position is based in Broome County, with a stated salary of $25.00–$26.25 and benefits for eligible full-time employees.

Skills & qualifications

RequiredNice to have

Skills

Program OperationsStaff SupervisionStaff SchedulingProgram DocumentationInterdisciplinary CoordinationPerson-Centered PracticesIncident InvestigationStaff TrainingCommunicationPhysical Lifting

Qualifications

Associate Degree or Equivalent Combination3 Years OPWDD or Similar ExperienceValid Driver's License

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Residence Manager

Binghamton, NY (http://maps.google.com/maps?q=Binghamton+NY+USA+13905)

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Description

Residence Manager

Location:Broome County

Salary:$25.00 -$26.25

Benefits:Include medical, dental, vision, retirement, company-paid life and disability coverage, optional voluntary plans, and 33 days of PTO annually for eligible full-time employees

The Direct Support Professional Supervisor is responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.

Direct Support Professional Supervisor Key Responsibilities

  • Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards

  • Supervise, coach, and evaluate staff (Assistant Residence Managers and Residential Aides), including hiring support, scheduling, payroll approvals, and ongoing performance management

  • Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation

  • Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records

  • Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers

  • Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served

  • Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required

  • Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development

  • Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery

Requirements

  • Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience

  • Must physically be able to perform required certifications and lift fifty (50) pounds.

  • Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.

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