Senior Business Analyst

Job Description

Summary

The Senior Business Analyst leads complex business analysis efforts across multiple systems, functions, and stakeholder groups. This role leads requirements strategy, business process analysis, solution evaluation, testing support, and implementation readiness; connects technology initiatives to measurable business value; and guides other analysts and IT professionals. The Senior Business Analyst operates with a high degree of independence and influences cross-functional decisions without direct supervisory responsibility.

Essential Duties and Responsibilities

Maintain strategic and ongoing relationships with internal and external customers to understand operating environments, business needs, priorities, and opportunities.

Lead requirements strategy, elicitation, validation, documentation, and stakeholder alignment for complex initiatives.

Lead analysis across multiple systems, business functions, data sources, integrations, and stakeholder groups.

Define the analysis approach, stakeholder-engagement plan, and documentation expectations for assigned initiatives.

Ensure requirements are complete, traceable, testable, and aligned with strategic business outcomes.

Partner with IT teams to evaluate solution options and determine how technology can best address functional requirements.

Lead stakeholders in evaluating business value, operational impact, data impact, implementation readiness, and expected benefits of proposed solutions.

Lead business process reengineering and cross-functional process-improvement efforts.

Lead resolution of conflicting requirements, dependencies, and cross-functional process issues.

Guide and perform QA and UAT efforts by clarifying expected behavior, assessing requirement coverage, and supporting resolution of complex issues.

Support complex production issues by coordinating business analysis, impact assessment, and stakeholder communication.

Identify, assess, and communicate significant project risks, dependencies, assumptions, decisions, and opportunities.

Coordinate the work of Business Analysts and other IT professionals on assigned initiatives.

Review complex analyst deliverables and provide coaching, guidance, and feedback.

Mentor Business Analysts and Associate Business Analysts in analysis methods, documentation, stakeholder management, testing, and application knowledge.

Perform selective project management functions, including coordination of scope, milestones, dependencies, and deliverables, as appropriate.

Recommend improvements to BA standards, templates, tools, governance, and SDLC practices.

Follow and promote established SDLC, change-management, documentation, testing, security, and deployment procedures.

Adapt to evolving business processes, applications, analytical tools, and delivery methodologies and help promote effective practices across the team.

Other duties as assigned.

Salary Range: 120-125K - no bonus

Skills and Requirements

Qualifications

Extensive experience analyzing complex business processes and implementing technology solutions.

Demonstrated ability to lead requirements and analysis across multiple systems, functions, and stakeholder groups.

Strong knowledge of SDLC, requirements management, testing, implementation, and production support practices.

Strong analytical and problem-solving skills, including evaluation of business, operational, system, and data impacts.

Ability to understand and use SQL, relational data, reports, integrations, and system data flows to support analysis.

Experience with process modeling, requirements documentation, test planning, and business process reengineering.

Ability to influence and build trust with technical and nontechnical stakeholders at multiple organizational levels.

Experience coordinating or guiding analysts and IT professionals in a project environment.

Knowledge of data visualization, APIs, data models, and system integration is a plus.

Experience with wholesale distribution or logistics industries is a plus.

Education / Experience

Bachelor's degree in a technical, business, finance, accounting, Information Systems, or related field, or equivalent education and experience.

5+ years of progressive experience in business process analysis and implementation of technical solutions, including demonstrated leadership of complex analysis efforts.

Experience leading work in an IT project and SDLC environment. On-Call Rotation: 5 of them rotate. They will be on call once every 5 weeks - 7am to 5:30-6 at night. Monday - Saturday morning handling helpdesk tickets. If they have an active deployment, they will need to do a smoke test on Sunday as well. They will be working remote during their on-call week.

• Looking at helpdesk tickets recons, few in the afternoon
• Monday-Saturday - recon for the Friday work on sat morning If they do deployment, smoke test on Sunday

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].