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Performance Improvement and Quality Assurance (PI/QA)

Noank Community Support Services

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At a glance

Compensation
No compensation found
Location
Groton, CT
Work Authorization
Not specified

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Job overview

The Performance and Quality Assurance professional oversees the agency’s quality assurance and performance improvement. The role develops and evaluates quality assurance and improvement plans, oversees regulatory compliance and key quality management systems, and supports program outcomes, credentialing, licensing, medical record compliance, and customer and client quality initiatives.

Skills & qualifications

RequiredNice to have

Skills

Quality AssurancePerformance ImprovementRegulatory ComplianceQuality ManagementCredentialingLicensingMedical Record ComplianceQuality of CareTreatment Record ReviewQA Data and OutcomesSatisfaction Surveys

Full job description

GENERAL DESCRIPTION: The Performance and Quality Assurance professional is responsible for oversight of the Agencys quality assurance and performance improvement. MAJOR DUTIES AND RESPONSIBILITIES: 1. Quality Assurance and Improvement Plan Development and Evaluation including ensuring: a. State and Federal regulation compliance b. Policy and Strategic Planning compliance; c. COA accreditation standard compliance d. Customer and Client Quality Initiatives are developed and met 2. Oversees Regulatory Compliance including: a. Coordinating to ensure all aspects of the standards are managed and outcomes are met b. Working with Management for oversight of program and medical record compliance c. Ensure Credentialing and licensing is up to date for Provider programs d. Working to support achieving targeted outcomes 3. Oversees Key Quality Management Systems including: a. QI Activities b. Prevention Program c. Quality of Care (including credentialing, adverse incidents, peer review linkages) d. Treatment Record Review e. Oversees electronic medical updates f. QA Data and Outcome systems g. Satisfaction Surveys h. Annual A

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