
Learning and Development Specialist
Lowell, MAJobSeen todaySeen in employer's feed today
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Job overview
The Learning and Development Specialist designs, delivers, and evaluates training programs that build employee skills, support leadership growth, and promote professional development. The role aligns learning solutions with business goals, develops learning content and pathways, facilitates onboarding and leadership courses, and evaluates program effectiveness. It also coordinates compliance training, training grants, vendor relationships, coaching, and mentoring initiatives.
Skills & qualifications
Skills
Qualifications
Full job description
Learning and Development Specialist The Learning and Development Specialistdesigns, implements, delivers, and evaluates training programs to enhance employee skills, support leadership growth, and encourage ongoing professional development. This position drives training initiatives throughout the organization, aligning learning solutions with business goals while fostering a culture of continuous learning. Essential Functions & Responsibilities: -Develops a thorough understanding of departmental business strategies and learning needs by collaborating with managers. -Works with stakeholders to create customized, role-based learning pathways that address skill gaps and enhance performance. -Builds credit union knowledge, gathers information, and establishes key networks to analyze and respond to current and future learning. -Produces a variety of learning content, including live sessions, interactive workshops, on demand trainings, microlearning modules, and job aids, ensuring employees have access to diverse training resources. -Develops new trainings with clear objectives, content, project timelines, and rollout plans, including comprehensive communication strategies. -Applies adult learning principles and instructional design methods to create eLearning, job aids, facilitator guides, and structured materials. -Utilizes AI-powered tools to develop and enhance scalable training programs, improving efficiency, personalization, and engagement. -Employs BVS for assigning, tracking, and reporting on training initiatives, ensuring documentation and completion rates are accurate. -Supports employees in accessing BVS and other available tools for their ongoing training needs. -Defines success metrics and evaluates program effectiveness, measuring engagement, behavior change, and business impact. -Refines training programs based on data and insights, demonstrating the ROI of learning initiatives. -Collaborates closely with subject matter experts to update and test training materials. -Maintains version control and quality standards to ensure learning materials remain accurate and relevant. -Identifies external training resources and manages vendor relationships. -Coordinates and supports state training grant processes, such as the Workforce Training Fund Program. -Works with AVP, Employee Experience, and SVP, Chief Huuman Resources Officer to establish the annual training calendar. -Coordinates with Compliance and AVP, Employee Experience for annual compliance training rollout. -Updates courses regularly to provide a consistent learning experience across all locations. -Partners with IT to expand learning delivery by evaluating and utilizing video conferencing tools, providing feedback, updating equipment instructions. -Organizes and facilitates new hire orientation. Keeps onboarding mamaterials, schedules, and resources current and accurate. -Collaborates with internal stakeholders to develop role-specific competency models, career pathing frameworks, and development plans. -Partner with key stakeholders and HRBPs to identify high-potential leaders and design personalized development plans. -Designs, develops, and implements leadership development programs and training for targeted groups. -Facilitates leadership courses aligned with the credit union's strategic goals. -Oversees the Executive and Professional Coaching Program with outside vendors. -- -Establishes a Mentor program to foster development, retention, snd knowledge transfer. Education and/or Experience: -Bachelor's degree in Human Resources, Adult Education or Business Administration; and -5+ years of experience in training, instructional design, or learning and development, preferably in a financial institution or credit union -Equivalent combination of education and experience. -Your contributions will help our members achieve their financial goals.
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