VP/Director of Product Management (Loan Origination)

VP/Director, Product Manager - Loan Origination Position OverviewOur client is a large, consumer-focused financial services organization with a national footprint, serving millions of customers through a combination of digital and branch-based experiences. The organization operates in a highly regulated environment and is investing heavily in modernizing its core platforms to support long-term growth, scalability, and improved customer and team-member experiences.This project represents our client's most critical platform transformation, a multi-year, board-visible reset of the loan origination ecosystem. The initiative replaces decades-old legacy systems with a modern, scalable platform that will fundamentally change how team members serve customers.Our client is seeking a Vice President / Director of Product Management to lead the loan-origination transformation program. This leader will own end-to-end origination experiences with a strong front-end focus, while ensuring back-end readiness, sequencing, and delivery rigor. While overall strategy and direction are largely defined, this role is execution-critical, requiring disciplined delivery, governance, scope management, and calm leadership in a complex enterprise environment.This position is a full-time direct hire with bonus eligibility. Candidates must be able to work a 3-day hybrid schedule in either Wilmington, DE, New York, NY, or Baltimore, MD to be considered. Candidates who do not have hands-on experience with Loan Origination products for Consumer Lending need not apply. Candidates from enterprise and/or highly matrixed organizations will be most suitable for this position. Candidates should be familiar with cloud-based architectures and modern software delivery practices and have knowledge of lending, credit, or loan-origination processes. Key Responsibilities * Lead the Loan Origination Product Modernization initiative, a multi-year, board-visible modernization of the bank's loan origination platform (moving from 1980s-era legacy systems to a modern platform). * Own end-to-end loan origination experiences with a front-end focus while ensuring back-end sequencing/readiness (can't deliver front-end without enabling back-end work). * Translate strategy into execution: strategy is largely defined (estimated ~60-80% clarity on "what" and sequencing already), so the near-term emphasis is on delivery, governance, and execution rigor. * Partner tightly with engineering, design, analytics, and operations to drive build/launch decisions and remove blockers across organizations (tech, credit strategy & analytics, operations, design). * Manage scope and decision-making by applying clear frameworks to resolve competing stakeholder needs quickly and keep delivery on track. * Guide rollout/change management as the new platform scales from pilots to broad deployment across ~1,400 branches and ~7,000 team members, impacting ~2.5M customers. * Shield the team from "outside noise" (executives, field/branch feedback, competing priorities), communicating calmly and logically while advocating for the team. * Lead a high-performing team (expected to be a culture add and earn trust quickly). Team structure expected to remain as-is with 4 direct reports + 2 contractors rolling up into this person. Qualifications * Senior product leader (VP/Director level) with ~10+ years in product management and demonstrated people/leadership capability. * Deep execution orientation: proven ability to run complex delivery programs, create governance, manage scope, and bring strategy to life (avoid candidates who are primarily "strategy-only"). * Consumer lending domain expertise (or closely related lending/origination experience) is critical. * Large enterprise operating maturity: knows how to navigate complexity, stakeholders, and dependencies in a big organization; able to influence across functions daily. * Technical depth + sequencing mindset: com