
Documentation and Compliance Specialist
AUSTIN, TXJobSeen todaySeen in employer's feed today
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Job overview
The Documentation and Compliance Specialist supports international student services through SEVIS record maintenance, document processing, administrative assistance, and in-person student support. The role also helps manage departmental communications, events, presentations, and website information, while collaborating with advising and front desk teams to support service delivery and departmental priorities.
Skills & qualifications
Skills
Full job description
Records Management and Document ProcessingServe as a Department of Homeland Security Designated School Official for routine SEVIS record maintenance and updatesProvide administrative assistance to the advising team by preparing standard immigration documents for advisor review with meticulous attention to detail and compliance requirementsAssist with data entry and verification tasks to support regulatory complianceMaintain accurate student records in SEVIS in accordance with federal regulationsCompile standard reports to support departmental operationsProcess initial I-20 documents and basic requests for international studentsIdentify opportunities for improving administrative processes and student service deliveryCommunication and ProgrammingAssist with departmental inbox by responding to general questions and routing correspondence to advisors, external units, or departments as appropriateProvide logistical support for international student sessions, workshops, and other ISSS eventsParticipate in programming and presentations for the University community about support service topics for the international student populationHelp maintain accurate information on department websites and in student communicationsStudent Service SupportWork as a highly functioning, collaborative member of the student advising team to support the needs of UT Austins international student communityAssist and triage international students when they arrive for in-person appointments, providing warm, professional serviceProvide efficient in-person services for time-sensitive requests, including travel signatures, course drop forms, and verification lettersCollaborate with front desk personnel to ensure seamless service delivery and appropriate response prioritizationSupport of ISSS and Texas Global FunctionsActively support and contribute to the priorities and functions of ISSS and Texas GlobalParticipate actively in community-building events for international students and scholarsCollaborate with colleagues through staff meetings and working groups to enhance service delivery
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