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Client Care Coordinator - Root House - Full-Time

Family & Community Services, Inc.

Ravenna, OHFull-time$21/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$21/hr
Location
Ravenna, OH
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Client Care Coordinator supports Root House’s day-to-day operations and clients’ recovery journeys. The role involves direct client interaction, group and individual sessions, appointment and resource coordination, care planning, and discharge planning. The ideal candidate is compassionate, organized, knowledgeable in substance use disorder services, and able to communicate and collaborate effectively. The position also requires responding appropriately to crises and having at least basic crisis intervention training.

Skills & qualifications

RequiredNice to have

Skills

Client SupportGroup FacilitationIndividual FacilitationDischarge PlanningCare CoordinationAppointment CoordinationReferral CoordinationCommunity Resource NavigationSubstance Use Disorder ServicesCommunicationCollaborationCrisis Intervention

Qualifications

Basic Crisis Intervention Training

Full job description

Client Care Coordinator - Root House - Full-Time Job Details Job Type Full-time Ravenna, OH • Root House Description Client Care Coordinator Root House Full-Time $21.00/Hour SUMMARY: The Client Care Coordinator will provide essential support in the day-to-day operations of Root House, ensuring clients receive the necessary services and support for their recovery journey. This role requires direct interaction with clients, facilitating both group and individual sessions, managing appointments, and coordinating resources to create a comprehensive care plan. Additionally, the Client Care Coordinator will play a key role in assisting with discharge planning to ensure clients have the tools and support they need as they transition out of the program. The ideal candidate will be compassionate, organized, and knowledgeable in substance use disorder services, with a strong ability to communicate and collaborate effectively with clients, staff, and external service providers. The Client Care Coordinator will adhere to all rules and regulations of F&CS, OHMHAS, and COA standards, including crisis intervention and regular consultation with supervisors. The position requires the ability to respond appropriately to crisis or emergency situations, and the candidate must have at least basic training in crisis intervention. SUPERVISOR: Clinical Supervisor or Designee DUTIES AND RESPONSIBILITIES: • Provide support and guidance to clients through group and individual sessions. • Assist clients with discharge planning and ensure smooth transitions to aftercare or independent living. • Collaborate with clients, treatment teams, and external providers to create a clear post-program care plan. • Monitor client progress and ensure necessary resources (housing, employment, continued counseling, etc.) are in place before discharge. • Schedule and coordinate appointments (medical, therapy, probation, etc.) and ensure they are approved by the Program Manager. • Facilitate referrals to external services (e.g., probation assessments, medical providers) and ensure follow-through. • Assist clients with accessing community resources (food stamps, grocery orders, housing, transportation, etc.). • Ensure clients have access to ongoing recovery support services (outpatient therapy, sober living, job opportunities). <

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