
Data Services Technician
Range Telephone Cooperative Inc
Broadus, MTFull-timeSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
Range Telephone Cooperative is hiring a full-time, permanent Data Services Technician to install, maintain, troubleshoot, and repair telecommunications services and equipment. The role covers voice, broadband, cabling, carrier systems, wireless equipment, and customer-premise services. The technician also monitors alarms, maintains records, coordinates with other departments, and participates in an on-call rotation, including evening and weekend emergency response.
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Full job description
The employer is hiring for a full-time, permanent Data Services Technician. Under the oversight of the Plant Supervisor (Operations Manager-Sheridan), the Data Services Technician is responsible for the installation and maintenance of telecommunications services, cabling, customer premise equipment (CPE), field equipment and terminals. Responsibilities extend to troubleshooting, isolating, and performing the necessary repairs on defective equipment in the network. Perform installation and assist with maintenance functions, Information Technology (IT) services, battery testing carrier systems, and assist with non-regulated equipment. Coordinate with other departments on service installations and updates changes for company records (billing, facility, etc.). Documenting and completing project related forms on all installations and repair services rendered. Monitors alarm systems to maintain equipment, and communicates updates, changes or problems to key contacts and impacted customers. This role participates in a scheduled on-call rotation / emergency response during evenings and weekend hours, remaining in area and available to respond and perform work outside of normal business hours is required while on-call. Work-related travel is expected in this position as necessary ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS: 1) Install and Transfer Services: Perform installation of new services for voice, data, special circuits, ethernet, as well as other non-regulated services Range offers. Review staking sheets or maps to install services designed by Network Engineer, Perform work with appropriate tools / hardware to meet all applicable codes and safety requirements. Installation and maintenance: Services: Voice, broadband, special circuits, ethernet and other customer premise services provided by Range, Cabling: Install, repair and maintain copper or fiber cables in an aerial or buried application and terminate cables using industry standards. Install subscriber carrier systems, including digital, analog, and next generation carrier systems. Ability to work aloft. Repair and Maintain Plant equipment: Perform repairs on defective buried cables and may excavate existing copper or fiber cables, as required, to repair damaged or aging facilities. May be assigned to locate / mark telecommunication facilities in the area and set up safety precautions in preparation for digging. Perform repairs on aerial cable with the use of ladders or bucket trucks and set up safety precautions as needed. Coordinate with other technical personnel to diagnose or identify and locate defective equipment. Must be able to read and interpret cable schematics. Required to make repairs or work with other personnel to ensure repairs have been made and network stability is restored. Perform repairs in access /transport carrier systems and other department related equipment utilizing specialized test equipment. Utilize copper and fiber testing equipment to analyze and identify areas needing upgrades or repairs. Battery testing and maintenance in data centers, communication shelters, and remote carrier systems. Perform basic building maintenance and repairs to include HVAC systems and generators. Coordinate repairs with a professional contractor if the extent of repairs is beyond the technical ability required for the position. Conducts locating underground cable plant when company routes are in conflict of construction. Marks located utilities according to set standards. Responsible for interpreting system maps (paper and electronic) to accurately locate Job Description Cable Specialist. Assists in correcting system mapping information when discrepancies are discovered while performing locates by reporting the finding to the Engineering Department Paperwork and records: Professionally complete all installation and repair-related forms and reports. File and submit accordingly within assigned timeframes. Communicate with other departments on service in tallations/repairs delivered and advise on necessary updates for billing, facility records, and other company files. Install wireless equipment including point-to-point wireless systems, wireless access points, security cameras, PBX equipment and wiring for the equipment. Monitor alarm systems to maintain equipment and communicate problems that affect company operations / services and impact customers. Meeting and maintaining compliance with local, state, and federal regulations across all areas of this role's functions are an expectation and key objective. Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE). MINIMUM QUALIFICATIONS (EXPERIENCE/EDUCATION): (A combination of demonstrable years' experience and applicable alternative training(s) may be considered in lieu of the following qualifications). Successful completion of a High School diploma program or GED curriculum / exam (12th grade equivalent) or any other state recognized secondary education program. A minimum of 2 years of work experience performing telecommunications data services related functions. A valid, state-issued, and insurable driver's license. Please apply at range.net/careers
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