Head of Employee Services, GBS North America

Head of Employee Services, GBS North America Location: Moon Township, PA, US, 15108 Portland (OR), OR, US, 97211 Connersville, IN, US, 47331 Phoenix, AZ, US, 85043 The Dalles, OR, US, 97058 Monett, MO, US, 65708 Cressona, PA, US, 17929 Phoenix, AZ, US, 85043 North Liberty, IN, US, 46554 Cassopolis, Michigan, MI, US, 49031 Elkhart, IN, US, 46514 Yankton, SD, US, 57078 Dallas (TX), TX, US, 75212 Delhi, LA, US, 71232 Gainesville, GA, US, 30504 Spanish Fork, UT, US, 84660 Mountain Top, PA, US, 18707 Sidney, OH, US, 45365 Commerce, TX, US, 75428 Burlington, NC, US, 27215 Rosemont, IL, US, 60018 City of Industry, CA, US, 91748 St.Augustine, FL, US, 32086 Magnolia, AR, US, 71753 Career area: Human Resources Department: GBS HR North America Job Type: Permanent Apply by: October 30 , 2026 Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you At Hydro, you'll step into a senior leadership role with the opportunity to shape the future of Employee Services across North America. You'll help build and scale a best-in-class service delivery organization supporting employees across multiple sites, business units, and jurisdictions while partnering with leaders across the business and HR community to drive operational excellence, employee experience, and transformation. We offer: - A senior leadership opportunity with visibility and influence across the business. - The opportunity to design, build, and lead a growing Employee Services organization supporting employees throughout North America. - Ownership of a high-impact transformation initiative that will shape how HR services are delivered for years to come. - The ability to build new capabilities, processes, technologies, governance structures, and service delivery models while creating a scalable foundation for future growth. - Competitive compensation with a salary range of $166,400 - $203,000 plus eligibility for an annual incentive plan with a maximum payout opportunity of 23%. - A comprehensive U.S. benefits package designed to support your health, wellbeing, and financial security, including: - Medical, dental, and vision coverage with multiple plan options. - Health Savings Account (HSA) and Flexible Spending Accounts (FSA). - Mental wellbeing support, including an Employee Assistance Program (EAP). - Company-paid life, AD&D, short-term disability, and long-term disability insurance. - 401(k) retirement plan with company match and additional company contributions. - Voluntary benefits such as critical illness, accident, identity protection, and pet insurance. - Professional development opportunities within a global organization committed to innovation, sustainability, continuous improvement, and people development. Location - Remote What you will be doing Lead the strategy, implementation, governance, and ongoing evolution of the Employee Services operating model across North America in support of 6,000+ employees in the US & Canada. Build and lead a high-performing teamresponsible for employee lifecycle transactions, onboarding, employee data management, leave administration, employee inquiries, case management, and related servic