Support Investigator

Franklin County residency is required. Non-Competitive Position/HELP Program The Hiring Emergency Limited Placement (HELP) Program is a temporary initiative designed to support recruitment in critical health and safety positions that meet criteria established by the NYS Department of Civil Service. Positions included in the HELP Program are currently classified as non-competitive. When the HELP Program concludes, employees hired through the program will be transitioned to the competitive class without the need for a competitive examination. Employees appointed under the HELP Program become eligible for the Qualified Incumbent Examination (QIE) after completing at least six (6) months of permanent service. Following the examination, individuals who are appointed from an eligible list established through the QIE will receive permanent competitive status. Title: Support Investigator (*HELP Program) 1Base Salary or Hourly: $47,119 Department: Social Services Minimum Qualifications: Promotional Qualifications To be eligible for the promotional position, employees must be permanently employed in the competitive or non-competitive class (or a designated non-competitive class in accordance with Section 55A or the NY HELPS Program), and must have served continuously on a permanent basis in the Franklin County Social Services Department and must meet the promotion qualifications listed below: 24 months of service currently in the title of Social Welfare Examiner Per amendment to Civil Service Law, Section 52.10(a) which became effective 9/4/24, time served provisionally immediately preceding permanent appointment shall count towards meeting the time in title and the employee shall be eligible to take the promotion exam. Temporary service does not fulfill time-in-title promotionally but may apply towards open competitive qualifications. OR *Non-Competitive Position/HELP Program On or before the date of the exam or appointment, to be eligible, applicants must meet the following minimum qualifications: (A.) Graduation from a regionally accredited or New York State registered college or university with an Associates Degree; or (B.) Graduation from high school or possession of a high school equivalency diploma and (2) two years of interviewing or investigation experience involving public contact; or (C.) An equivalent combination of training and experience as stated in A and B. SPECIAL REQUIREMENT: (Copy must be submitted with completed application.) Possession of an appropriate New York State Drivers license at the time of application. Email: [email protected], we will respond with the application and template data for what needs to be sent in to apply for the job properly